New Member
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2 Messages
Recording List Thumbnails Missing
I have three Gemini units, two Airs and an Osprey and as of a couple of weeks ago my 'Recording List' shows no thumbnails/picture for each program. I have restarted my units and that doesn't help. Please advise.
DIRECTVhelp
Community Support
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255.6K Messages
2 days ago
Hi @Fthomasr. We're sorry that the thumbnails aren't showing, and thank you for trying to fix it on your end. This time, please try resetting your home network or internet connection. Let us know if this helps. Christian, DIRECTV Community Team
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Fthomasr
New Member
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2 Messages
1 day ago
Mysteriously, through no actions of my own, when I got home last night all the thumbnails were back after weeks of being gone.
(edited)
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DIRECTVhelp
Community Support
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255.6K Messages
1 day ago
Thanks for the update! We're glad all the thumbnails are back. Should you encounter the same error again, please don't hesitate to contact us at https://spr.ly/612187hpZY Rizza, DIRECTV Community Team
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