New Member
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5 Messages
Recordings starting in the middle ofmthemprogram
On some of my recordings ( not all) the recordings starts at like 48 minutes not at the beginning. What is causing this and what can I do to correct it.
New Member
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5 Messages
On some of my recordings ( not all) the recordings starts at like 48 minutes not at the beginning. What is causing this and what can I do to correct it.
detuch254
ACE - New Member
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5.2K Messages
3 years ago
What streaming device (s)? How did you schedule the program? Has this been an issue in the past?
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cathyd130
New Member
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5 Messages
3 years ago
Amazon fire stick is what I am using
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
You answered one question. I’ll need all three answered to help you further.
Additionally, what programs and/or channels specifically have this issue?
(edited)
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DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
We need more information about the issue you are experiencing to determine the best way to fix it.
•Have you tried uninstalling and reinstalling the DIRECTV STREAM app?
•Have you tried using a different device?
•Is there any error code on the screen?
We'll be waiting for your reply.
Juan, DIRECTV Community Specialist
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cathyd130
New Member
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5 Messages
3 years ago
I have never restarted the app. I also use my iPad but have not watched direct tv on it. There is. O error code. I just have to rewind the show. I was going to compare to my iPad but can’t find one now that is starting mid show
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DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Please try to test the recordings from the iPad. If the issue persists, let us know, and we'll work on a fix together, so you can get the most out of the service.
Juan, DIRECTV Community Specialist
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