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New Member

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1 Message

Sunday, March 26th, 2023

Remote can’t move cursor to right

My cursor will not move to the right, while using guide or any functions. Have rebooted, replaced batteries etc. 

We have not dropped the remote or anything just stopped being able to move cursor. 

Any ideas? 

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Community Support

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255.6K Messages

3 years ago

Hi Steve, I want you to enjoy your remote controller and all its features. We have an interactive system for you that will guide you through troubleshooting steps, configuration or replacement if it's required. Please go to https://www.directv.com/support/satellite/?workflow=remote-control and get your remote back to its best! Don't hesitate to contact us if you have any questions. Thank you for choosing DIRECTV.
Claudia, DIRECTV Community Specialist

Expert

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6.5K Messages

3 years ago

What device are you using? What service, satellite or streaming?


NEED HELP?