Roku Audio Blip

They are set to stereo 

I tired all of the resetting steps. Nothing worked just as others on this form have previously stated. Huge missed opportunity for Directv stream to capture some of us YoutubeTV defectors. 

Hi @Laker6, thanks for bring this to our attention.

If the DIRECTV STREAM app launches on your Roku player, but doesn't play any sound, plays sound that’s out of sync with video, or has other sound problems, try these options:

- Check the volume level and mute settings on your TV and any audiovisual (A/V) receivers you may have.
- Try changing the cable or changing the A/V cables, one at a time. Composite cables are usually red and white.
- Make sure that any composite cable sound connectors are snugly attached to both the Roku player, the TV, and any A/V receiver.
- Connect your Roku player to a different input to see if you can hear sound.
- Check or change your Roku audio settings by selecting Home, then Settings, and finally Audio.
- Set HDMI and S/DIF to Dolby/D.
- Set HDMI to PCM-Stereo.

Find more information and let us know how it goes.

Luis, DIRECTV Comunity Specialist

Thanks for the lack of help. Going back to YouTube TV as they reached a deal with Disney. Peace. 

No issues when streaming using my Rokus. 

Is your tv set to stereo or does it automatically detect what the external device is set to?

Having the same problem on both my Roku devices and only with the DStream app.  All my other streaming apps play fine.  Audio drops out if I'm using anything but stereo.  Stereo does not dropout.

@Futurex ,

What device is your Roku connected to for audio output? How is it connected?

I have no issues with Surround Sound audio on my Rokus with DirecTV Stream App. 

So upon further examination, I do see that my Sony AV Surround Receiver does see "audio blips" with DirecTV Stream on my Roku. It's not audible, though. I only know because the Digital Surround message on the AV Surround Receiver will blink every few seconds. So clearly something is a bit goofy with the digital audio stream, even if it's not audible. For the record, my Roku is connected to my Vizio HDTV via HDMI, and the Vizio HDTV optical audio OUT connects to my Sony AV Receiver. 

@bcbsncjlj is correct in that if it was a systemic problem, everyone would be screaming. I have four Roku devices of all different vintages. The Ultra on my family-room big screen is connected via HDMI to an Onkyo receiver. Occasionally the audio gets out of sync, but that is easily remedied by cycling power or changing the AVR input to something different then changing it back. But, all in all, I have never had an audio 'blip' other than the sync issue. All Dolby formats work fine, including Dolby Atmos. IMHO, the problem is localized to the OP's environment.

I'm not screaming, but...

I have the same problem.  Setup: Roku HDMI connection to Surround Sound receiver, Receiver HDMI connection to TV.  Roku audio settings set to Auto (Dolby or DTS Surround).  Streaming surround sound content from Hulu or Vudu works great; nice surround sound.  When streaming surround sound content from DirecTV, audio consistently cuts out every 9 seconds for a split second.  Display on surround sound receiver flashes off and on in synch with the audio cutting out.  If I set Roku audio settings to stereo only, audio is fine.  However, it is not practical to switch Roku settings each time I change streaming service.  My conclusion is that there is an issue with surround sound codec on Roku-DirecTV channel; not sure if it is a Roku issue or DirecTV issue.  I don't care which, I will not give up my Roku and I will cancel DirecTV if the issue cannot be resolved.  I just signed up for DirecTV at more than twice the monthly cost of Sling.  Sling is not great but is basically the same functionality if I can't have surround sound.  Have already tried changing HDMI cables.  Have tried connecting Roku directly to TV via HDMI, but TV is stereo only, so it works fine but no surround sound of course.  In the spirit of being part of the solution and not part of the problem, I am happy to spend time to help isolate and solve the issue.  Please let me know if there is something else to try.

@dmgaspari ,

Yes, it's not an uncommon issue with Roku DirecTV Stream on some AV Receivers. I notice it slightly on my older Sony AV Receiver where it's just enough to blink the Dolby Digital light but not really audible. On my other Roku connected to a newer Denon AV Receiver via HDMI it doesn't have this issue at all.