New Member
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4 Messages
Samsung 8000 Series Audio-DIRECTV App
I am trying out DIRECTV Stream on my Samsung UHD TV. Using the Samsung DIRECTV app, I have experienced a lot of audio problems. The audio drops out for a few seconds randomly. I also have an Amazon 4K FireStick connected to the TV. I don’t have this problem when using the FireStick DIRECTV app. I have uninstalled and reinstalled the Samsung app, checked my Wi-Fi, etc. The Samsung DIRECTV app is the only app that I have experienced this with, and I regularly use HBO Max, Netflix, Apple+, Disney, Prime Video, etc. without issues. Do it is clearly the DIRECTV app. Any ideas??
Accepted Solution
litzdog911
ACE - Sage
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46.7K Messages
3 years ago
Folks here have reported numerous issues with the embedded Samsung TV DirecTV Stream app. You'll have a much better experience with a $30 Roku or FireStick.
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Dave_H
New Member
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4 Messages
3 years ago
Thanks for the response. I had a feeling this was the answer. At least there are alternatives.
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Dave_H
New Member
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4 Messages
3 years ago
This is a follow up comment on my original concerns. After doing a few changes with my TV (deleting the DTV app and reinstalling it for a second time, and resetting my WiFi connection to the Samsung), and maybe it's just luck or coincidental, the audio problems have disappeared for over a week. I occasionally get very brief pixelization and maybe that's when there is network congestion (AT&T Fiber). But the audio seems to be OK.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
Glad you have it ‘somewhat’ working. But, as stated by litzdog911, a wiser decision for the foreseeable future is a streaming device like a Fire Stick, Roku, Apple TV, or even the DIRECTV STREAM box which has a handy remote and faster speeds overall. Theoretically, a streaming device is a one-time payment and often lasts about 2-3 years (according to my personal experience, your mileage may vary)
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Dave_H
New Member
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4 Messages
3 years ago
I have a brand new FireStick Max 4K and the DTV stream app works fine on it, and it is able to take advantage of my Wi-Fi 6. So I can go either route.
thaks for the advice, though!
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
Glad you have yourself the appropriate equipment already. You should be good to go if your Samsung every stops working with the DIRECTV STREAM app again.
(edited)
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