If restarting the app doesn't help, try deleting and reinstalling. Note that the native TV Stream apps, like DirecTV Stream, are not very robust. A native streaming device, like Roku, FireTV, AppleTV, or DirecTV Stream box, are much better.
We're aware of the freezing issue and are working on a fix. To help us investigate further, please provide your TV's model number and DIRECTV App version. John, DIRECTV Community Team
litzdog911
ACE - Sage
•
46.7K Messages
5 days ago
If restarting the app doesn't help, try deleting and reinstalling. Note that the native TV Stream apps, like DirecTV Stream, are not very robust. A native streaming device, like Roku, FireTV, AppleTV, or DirecTV Stream box, are much better.
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DIRECTVhelp
Community Support
•
255.8K Messages
4 days ago
We're aware of the freezing issue and are working on a fix. To help us investigate further, please provide your TV's model number and DIRECTV App version. John, DIRECTV Community Team
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