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Thank you for bringing this to our attention. You can check the following steps to enable auto sign-in:

1. Go to your account overview.
2. In the "My streaming devices" area, select "manage".
3. In the "auto sign-in" section, change the selector from "Off" to "On".
4. Follow the prompts to complete the process.

Let's meet via PM, so we can further investigate. Juan, DIRECTV Community Specialist

Where is my account overview and how do I get to it (you are not dealing with a rocket scientist here)

The picture is back, but now the channel number does not appear on the screen....is there a magic cure for that?

I clicked on the "guide" on the remote, but did not see anywhere that I could "set" the guide to sort by Channels

When in DirectTV and I click on "guide" it automatically reverts back to Samsung TV and there are no options.  I did it four times and every time the same....Sorry to be so uninformed....

I have both DirectV Stream and Samsung Smart TV on my TV and I can switch between them with the remote....I think that a power outage here somehow affected the internal part of the TV because I did nothing to change the operation of the TV and when I switched it off one night it was fine, and the next day it was messed up without my help....I have no external device.

We'd like to look closely at your issue with the channel guide. We’ll send you a DM to further assist you. Johan, DIRECTV Social Media Specialist.

how will you message me?

We've sent you a DM with instructions to help you resolve this, please meet us there. We are ready to help you.  Johan, DIRECTV Social Media Specialist.

I want to thank you for all your patience and help....a family member helped me and I now have my channel numbers back on screen, and I turned on the closed caption also, so I am a happy camper.  I just never could get to the menus I needed to accomplish what I was looking for....again, thank you very much!

I'm glad to know that the issue was resolved, and now you can enjoy your service to it's fullest. If you ever need anything, don't hesitate to contact us. Thank you for choosing DIRECTV. Johan, DIRECTV Social Media Specialist.

You are now an icon on my desktop!