New Member
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1 Message
Skipping channels on Roku
About 2 weeks ago, my DirecTV Stream updated and now the remote skips multiple channels at a time. If I want to go down one station, it will actually go down 3-5 channels at a time. Same with trying to go to the right, left, or up. Very difficult to get to one station I want.
DIRECTVhelp
Community Support
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255.6K Messages
2 years ago
@as2022 having all your channels working properly is what we want for you. We'll send you a PM to turn this around and get your entertainment experience as expected. Edgar, DIRECTV Community Specialist
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Megan0403
New Member
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2 Messages
2 years ago
I am having the same issue. Were you able to fix the problem? If so, how do you do it?
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GTyz
New Member
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340 Messages
2 years ago
@Megan0403 which specific Rokus do you have? I have a Roku 3 (4230X2 - 2013) and all is good here. I wonder if it's happening on specific models :/
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kf9j
New Member
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2 Messages
2 years ago
I have 3 Roku Express 4K 2021 and all are experiencing the same problem. I have tried removing and reloading the app, disconnecting the cable, replacing the batteries of the remote and checking for updates. All with no success.
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christigeorge
New Member
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1 Message
2 years ago
Same issue here. Two Roku stick 3600X and one Roku Express 4K+ are doing the skipping. One Roku stick 3600X is not having the issue.
Any help would be appreciated. Thanks.
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GTyz
New Member
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340 Messages
2 years ago
Try this Settings/System/Power/System Restart (from @doo4usc44 at other forums post)
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kf9j
New Member
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2 Messages
2 years ago
@GTyz: That worked for me on 3 out of 3 Rokus! Thank you.
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