New Member
•
1 Message
Something Went Wrong
After watching my DirecTV app on my smart TVs, I get the message "Something went wrong." If I press the up arrow key on the remote, it will reload. Why does this keep happening? I'm streaming over Wifi; does that make a difference?
litzdog911
ACE - Sage
•
46.7K Messages
4 years ago
What sort of internet service do you have?
What's your download speed (speedtest.net)?
What streaming device are you using? Samsung App? [The Samsung App is junk, by the way]
0
0
DIRECTVhelp
Community Support
•
255.7K Messages
4 years ago
Hi @Thuentej, thanks for contacting us. I've marked this post as private in order to keep your information safe. Please share with me your account information, so we can check deeper in the available options to keep you with us. Joan, DIRECTV Community Specialist
0
0