New Member
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2 Messages
sound degrades when streaming through a roku box (5 TVs - same problem)
eventually the sound either degrades to a scratchiness or at times goes off completely. Any ideas?
New Member
•
2 Messages
eventually the sound either degrades to a scratchiness or at times goes off completely. Any ideas?
DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hello @jerryb2339, thanks for reaching out to us.
We understand how important is to have the service working fine. Please check the information to Get help with Roku streaming issues to fix the sound inconvenience.
Let us know how it goes.
Catalina, DIRECTV Community Specialist
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jerryb2339
New Member
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2 Messages
4 years ago
this sound issue has gone on for so long that I have, basically, done everything suggested here - to no avail.
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hi @jerryb2339, I'll be more than happy to help you. Please, meet us in a DM to start verifying the best options to solve this sound issue. JeynerG, Social Media Specialist
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