New Member
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4 Messages
Steaming automatically changing channels
Purchased a DIRECTV stream box for
my non smart tv in the bedroom. Every morning at 5:05am it will change from whatever channel on directv stream we are watching to YouTube. Tried changing the channel at 4:45, thinking it was maybe shutting off/going to sleep or something because we haven’t changed it within a certain time frame but that didn’t help. Any suggestions?
When it changes to YouTube, it’s just on a random music video, not a certain program or show.


GNS1417A
New Member
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2 Messages
3 years ago
You people with these issues....I'll say one thing...... log on to your account online and change your password....logout of all your devices then log back in...it will take 24 to 48 hours to kick the other person / persons who has access to your account off. You don't have to believe me but every platform out there has been hacked into.....DTV, HULU, Disney, Netflix..etc.
I know this first hand as someone was selling login credentials on ebay for cheap...Directv and alll the other platforms are denying it but I guarantee it is happening. Disney so far has double down on their security...now you can create a pin so even if the hackers got the login email credentials when a user uses a pin they can't get in....For now.
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eddieras
Tutor
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8 Messages
3 years ago
anyone find a solution? my box jumps to Netflix all on it's own. Haven't notice that it happens at a specific time but some times when hitting the play button and sometimes without any input. then when i select guide to get out to the app it shows the DTV splash screen - like it's rebooting. frustrating!
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Ludwick577
ACE - New Member
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3.6K Messages
3 years ago
@eddieras That's a known glitch. It happens when pausing live tv or a program in the dvr list. It's usually the last app you have used. For now, I've found the fix is to hit the "apps" button on your remote----then force quit the last couple of apps you used. U can do that by hitting the 3 dots on the remote on a selected app. Then after you use an app---force quit it after. That's the fix until they issue an update that resolves the issue.
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eddieras
Tutor
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8 Messages
3 years ago
Thanks!
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