New Member
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2 Messages
Streaming limit
Why am I getting this error message about reaching my streaming limit at home if only 2 TV's are streaming? And my son who is away at school is now getting that same error message, but that should not be an issue because it should go towards the limit of 3 devices outside the home. According to the DirecTV Stream website: "You can stream DirecTV Stream on up to 20 compatible devices connected to you home network at the same time. And, use up to three of those streams on the go." But I'm only able to get 2 at a time?!
Updatethestream
New Member
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2 Messages
4 years ago
But I'm getting the error message inside my home. AND my son is getting the message outside the home. I'm perplexed and honestly don't understand how the whole thing works. I've read several q & a's about this topic on this site, and just don't get it. It should be more transparent.
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DIRECTVhelp
Community Support
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255.9K Messages
4 years ago
Hi @Updatethestream, we want to help with your streaming limit issue.
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)
Camilo, DIRECTV Community Specialist
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