New Member
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2 Messages
Streaming time out
Is there a way to keep my streaming from "timing out"? I like to keep my TV on during the day and not have it shut off after a few hours
New Member
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2 Messages
Is there a way to keep my streaming from "timing out"? I like to keep my TV on during the day and not have it shut off after a few hours
litzdog911
ACE - Sage
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46.7K Messages
4 years ago
What streaming device are you using?
The DirecTV Stream box has a sleep mode. I think it kicks in after 4 hours of no remote activity. You can disable that.
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Jrandomuser
ACE - Expert
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1.2K Messages
4 years ago
But I believe the service itself has a timeout (applies to any device) which can't be defeated - at least that used to be the case. It requires some action (a button press, etc.) at least every 4 hours to reset that timer. No idea if they have provided a way since then to let users disable that timeout.
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Kasey2312
New Member
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2 Messages
4 years ago
I have roku and a fire stick... the one I want to keep on is on my fire stick
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DIRECTVhelp
Community Support
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255.9K Messages
4 years ago
The stream time out on screen message you get is normal after certain time of inactivity. This works as a power saving and to prevent your equipment from overheating. Also, we appreciate @Litzdog911 and @Jrandomuser for your insight.
Let us know if you have any questions, we'll be here to help.
Jhonatan, DIRECTV Community Specialist
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Peskie
New Member
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1 Message
4 years ago
Any chance you plan on adding an option to disable that? This is a deal breaker for us. if you don't plan on doing it soon I will have to go back to Hulu. that does allow us to disable it.
(edited)
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litzdog911
ACE - Sage
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46.7K Messages
4 years ago
@Peskie
Don't hold your breath waiting for that feature. If it's a deal-breaker, then you'll want to switch services.
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CharlieEzz
New Member
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6 Messages
4 years ago
So, every other streaming service, running on mobile and PC devices, in the world allows you to disable any sleep timer, except DirectTV. Because???
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CharlieEzz
New Member
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6 Messages
4 years ago
Not much help are you? I've noticed the same in many of your comments.
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CharlieEzz
New Member
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6 Messages
4 years ago
Nature of AT&T being lazy since other streaming services don't have the problem.
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CharlieEzz
New Member
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6 Messages
4 years ago
Wanna bet.
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chasf00
New Member
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426 Messages
4 years ago
@CharlieEzz
There is no solution here. As you surmised this is a Directv Stream software glitch. The only thing to do is let the app know you are still watching.
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chasf00
New Member
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426 Messages
4 years ago
Why so defensive whether someone thinks there is a glitch in the app?
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Catskills_Dan
New Member
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342 Messages
4 years ago
@CharlieEzz
"Not much help are you? I've noticed the same in many of your comments."
We've all noticed. Some of these 'ACES' and 'EXPERTS' are downright cantankerous.
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chasf00
New Member
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426 Messages
4 years ago
@Catskills_Dan
Be careful. When talking about the whizzerds use you whispering Joe voice.
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Catskills_Dan
New Member
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342 Messages
4 years ago
@chasf00
Mighty thin skin, huh?
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