New Member
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3 Messages
Tv keeps freezing
My LG tv has been freezing all day. I don’t know if it is Direct
TV or the fire stick. My internet is working fine. It is a rainy day and perfect to watch tv and I am unable to.
New Member
•
3 Messages
My LG tv has been freezing all day. I don’t know if it is Direct
TV or the fire stick. My internet is working fine. It is a rainy day and perfect to watch tv and I am unable to.
DIRECTVhelp
Community Support
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256K Messages
15 hours ago
Hey @Nickilmh. Restarting your device or reinstalling the app often fixes issues like picture freezing. For more ways to improve your stream, go here Improve your DIRECTV streaming experience | DIRECTV Support Melchisedec, DIRECTV Community Team
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Nickilmh
New Member
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3 Messages
15 hours ago
I deleted and reinstalled the app. I updated the fire stick and deleted unnecessary apps. Tv works for 15 minutes then freezes again
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DIRECTVhelp
Community Support
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256K Messages
14 hours ago
Thank you for your troubleshooting efforts. We have technical specialists available who can further assist you with your concern. Sending you a DM now.
Jerald, DIRECTV Community Team
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Nickilmh
New Member
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3 Messages
14 hours ago
Thank you. I have restarted the internet so I will how long the tv stays on.
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