New Member
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3 Messages
type in channel numbers
How do you type in 671 for example to go to Bally Sports Midwest? On our guide it is just showing the name of the channel, not the channel number, so I can't type it in to go to a certain channel.
Thanks!


bcbsncjlj
Expert
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6.5K Messages
4 years ago
What device do you have? Does your remote have numbers?
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ski_mom
New Member
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3 Messages
4 years ago
We use it on our samsung smart tv. We are using the samsung remote which does have numbers on it, but our directv stream guide doesn't show any numbers, just the channel names.
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
The only device with a remote that supports the use of channel numbers is the DirecTV Stream box. The app does not support the use of numbers in the Samsung unit. For what it's worth, the Samsung app is very buggy and defective. A known issue for years. 100's of posts are available on the issues.
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
Hi @ski_mom, we want to check the options to get your Samsung remote control to work with the DIRECTV app.
Let's meet in a Direct Message. Please check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).
We're here to help!
Sebastian, DIRECTV Community Specialist
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Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
On the Samsung app you can filter the guide to show numbers (at the left bottom of the guide filter) but u can't use the Samsung remote to change channels. Easiest way is to go channels and populate the "recent" cannels u can access by pressing the up arrow on the remote. If number changing is important to you--get a Dtv stream box. Samsung app sux anyways.
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ski_mom
New Member
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3 Messages
4 years ago
Thank you all for your help. Sounds like we need a stream box. Would we need one for each tv we want to watch on, or just the main one? Is the firestick app any better?
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
Yes a streaming device is needed for each TV.
(edited)
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Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
If you want to change channels via remote the Dtv stream box is the only device that does it. Their remote also has a record button, dvr list button, guide button, previous button.
(edited)
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