3 Messages

Friday, January 26th, 2024

Unable to view my DVR recordings

No problems viewing and watching my "List" on tv. Unable to watch DVR recordings on my mac. When I log in and go to My Library there is nothing there.

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Community Support

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255.9K Messages

2 years ago

Hi there. We're sorry if you have trouble with your DVR. Here's a helpful link: Record and watch with cloud DVR | DIRECTV Customer Service & Support Let me know if this helps. Joan, DIRECTV Community Specialist

3 Messages

2 years ago

What if I don't have icoud internet? 

Community Support

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255.9K Messages

2 years ago

In order to view your DVR recordings, you must have an online cloud storage. If you have Unlimited Cloud DVR storage you are allowed a maximum of 30 episodes per TV series and for customers with 20 hours of Cloud DVR storage are allowed a maximum of 10 episodes per TV series. To know more, please visit: Learn about DIRECTV DVR recordings | DIRECTV Customer Service & Support

Kiarha, DIRECTV Community Specialist

3 Messages

2 years ago

I am already spending over $100 per month for Direct Tv. I do not want to spend more money and I don't have fast internet. So I guess I am SOL.

Community Support

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255.9K Messages

2 years ago

We want you to enjoy the best experience with our DVR service. We are sending you a PM to review options on your account. Andres, DIRECTV Community Specialist


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