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Saturday, October 22nd, 2022

Upgraded package, can't stream new channels

Yesterday morning I upgraded from Basic to Choice package. On my TV, this was successful. However, on all streaming services this has not gone through. I've spoken to 5 or 6 Directv employees who keep giving me different non-answers, culminating with them telling me to wait longer today.

Anyone have any ideas? The directv app shows me as still having the basic subscription and only offers those channels, while the individual channel apps (ESPN, Fox Sports) say their channels aren't included in my current package.

However, the directv website shows me as having the Choice package, consistent with my actual satellite tv.

Would love any suggestions before I just give up on DTV altogether. Thanks in advance!

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86 Messages

3 years ago

Sometimes takes a few to update. Restart device. 


NEED HELP?