New Member
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1 Message
Visio tv screen turn black or blue
When casting to Visio from iPhone app the Visio screen will with turn plain black (but not off) or turn blue with the title of the show and freeze. This started this week after updating the app. I can cast to Visio from other apps, but not DTVstream. Frustrating….
DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hello @Meltv, thanks for sharing your situation.
Right now, we're experiencing issues with Vizio TVs when trying to cast from the DIRECTV STREAM app. This is a national situation that our technical team is aware of and we are working on it to get this resolved as soon as possible.
Thanks for your time and patience, our customers will be the first to know once it is solved.
David, DIRECTV Community Specialist
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lauren1314
New Member
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1 Message
4 years ago
I'm having the same problem! Super inconvenient when you have family over for Thanksgiving and we want to watch tv but can't unless we cast from other apps.
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