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Thursday, January 8th, 2026

wATCHING tv AND GET ERROR MESSAGE THAT INTERNET IS OFF

Direct TV locks up saving lost internet service.  No other apps. cell phone tablets have this issue.  Is this a Direct TV Issue or Internet issue and who do i CALL TO GET HEPL.

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1 day ago

Hey u/frankmurphy77. Please ensure your TV is within router range and connected to the internet. If the error persists, try restarting your TV and Wi-Fi router. Need more help? Contact us at https://spr.ly/61214Cqjzs John, DIRECTV Community Team


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