New Member
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19 Messages
why does the guide not show that a program is recording ????
when in guide, it does not show that you are recording that program. why is this. just started streaming and it does not show on guide that you have that program recording.
bcbsncjlj
Expert
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6.5K Messages
4 years ago
They just did not not design that feature into the system.
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dudeinin
New Member
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19 Messages
4 years ago
then how do you know its recording with out having to click on it via the 3 dots, this makes no sense. i just switched to streaming and this is enough to drive me away. over the years every provider showed on there guide you were recording a program with some type of notification on that program. this makes it to hard to make sure your certain program is recording.
thank you for the reply
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
View under "My Library".
(edited)
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dudeinin
New Member
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19 Messages
4 years ago
ok, thank you
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
I just sent you a private message to take a closer look
We'll be waiting for you
Daniel, DIRECTV Community Specialist
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dudeinin
New Member
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19 Messages
4 years ago
where do if find the private message here ?
of is it an email ?
not sure how to find it, i'm new here and new to streaming
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
With Cloud DVR from DIRECTV STREAM, you can record and confirm the recording once it is done. You can record from the guide, the browsing carousel, or a device. Once the recording completes, you can verify it on your DVR Playlist or when you click on My Library, depending the device you are using.
Thanks for sharing your ideas about possible features that could improve the TV experience of DIRECTV STREAM, as soon as there are changes in the app and the recordings our customers will be the first to know.
Daniel, DIRECTV Community Specialist
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slneale
New Member
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1 Message
3 years ago
I agree with you, Dudeinin. Not being able to see what shows are recording from the guide is incredibly frustrating. DirecTV satellite service has this option (we just switched from there), and to me it's a no-brainer. I never thought I'd have to search the library to see if my program has recorded. Also missing is a comprehensive list of all of the shows (by title, not episode) that you have scheduled to record. I knew we'd miss some of the satellite features when we went to streaming, but these two were not any that I counted on. DirecTV, please consider these updates to your recording feature. Thanks!
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