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Tuesday, February 22nd, 2022

Why is CBS Sports Network (channel 221) missing from lineup?

Wondering if anyone has encountered this or can advise me on a solution.

I have a DirecTV Stream account, premier tier.  My channel lineup, whether I am in my primary location in NC or secondary location in Northern VA, *does* include CBS Sports Network (channel 221).  

My mom has her own DirecTV Stream account, also premier tier.  Her channel lineup at her location in Central VA *does not* include CBS Sports Network (channel 221) even though that channel is advertised as being included in premier.  

We both stream through updated Apple TV devices.  I have Xfinity as my ISP.  Her internet, provided by her retirement community, is provisioned like at a hotel.  

Any idea why she does not have access to CBS Sports Network?

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Community Support

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255.6K Messages

4 years ago

Hi @Ontheway2OBX we want to get this addressed and get you CBS channel back


Let's meet in a Direct Message to take a look at this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums). Or reply to the message I send you.

Thanks!

Ximena, DIRECTV Community Specialist

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