AT&T/Sunbeam-WSVN dispute

@dhascall   You of all people should not have made that mistake, remember the 5 yr impasse for Hallmark channel?

Chris
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Please NO SD stretch-o-vision or 480 SD HD Channels
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@Oldgater wrote:
This dispute is getting more people to cut the cable, get HD antennas, and subscribe to Netflix and Hulu. Both fox and uverse lose. Stupid is as stupid does. Not a smart marketing strategy.

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Maybe some, but if into many sports, you won't be a cord cutter as it's nowhere but on a TV service, no streaming w/o one. 😉

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

dhascal:

Txs a million for your input, I have done as you suggested.

[edited for privacy – please do not post personal information]

I dont think I have watched more that 30 minutes of the Hallmark Channel in my entire lifetime, thru AT&T or previous providers, but an important local Subsidiary of the National FOX Network, missing for even 24 hrs is a disgrace.

Gracias !!

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@janoka50 wrote:

I dont think I have watched more that 30 minutes of the Hallmark Channel in my entire lifetime, thru AT&T or previous providers, but an important local Subsidiary of the National FOX Network, missing for even 24 hrs is a disgrace.

 

Gracias !!

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Making a double play on words w/Fox's famous 24.

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

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@mibrnsurg wrote:

@dhascall   You of all people should not have made that mistake, remember the 5 yr impasse for Hallmark channel?

 

 

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@mibrnsurg - no mistake on my part.  I said that it was the longest local impasse.  Last I checked, Hallmark was not a local station.

@c_brookhart - yup, sometimes AT&T, the communication company, is not that good, at, well, communicating.

@c_brookhart  ATT never negotiates in the public arena; although Sunbeams's owner does not take that advice (most of stations/Networks too).

ATT will give the we are working on it line until it's settled, no updates available. 😉

Edit:  Would bet dollars to doughnuts that Sumbeam would BLOCK the Superbowl if on Fox, again even if ATT offered to pay for it, like the playoffs.  Just a mean hearted man caring only about the dollar, not customers.  I'd start calling businesses advertising on the channel that you are not seeing the ads and should not be paying as much for advertising.

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

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@mibrnsurg wrote:

@c_brookhart  ATT never negotiates in the public arena; although Sunbeams's owner does not take that advice (most of stations/Networks too).

 

ATT will give the we are working on it line until it's settled, no updates available. 😉

 

Edit:  Would bet dollars to doughnuts that Sumbeam would BLOCK the Superbowl if on Fox, again even if ATT offered to pay for it, like the playoffs.  Just a mean hearted man caring only about the dollar, not customers.  I'd start calling businesses advertising on the channel that you are not seeing the ads and should not be paying as much for advertising.

 

 

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And that is true but I would expect a bit more.  No, subscribers do not need to know the nuts and bolts and only a person interested in that kind of thing wouldn't be bored to tears BUT AT&T does need to communicate above the "We are fighting for you" mantra.  I'm not sure what is showing on 7/1007 but that would be a great place to run a short video with what happened, what AT&T is doing and where you can go to learn more.  You know, basic communications (from a communication company).

Also, should we get a discount or refund for the programming we are not receiving. We have a contract that stipulates that we pay ($$$$) for a number of services, but if we are no able to get one of the services why should be penalized and have to pay for it. This is just wrong and unfair. Not asking for hundred of dollars, just a prorated amount based on the lost of the station and programming.

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@MrJamJam wrote:

Also, should we get a discount or refund for the programming we are not receiving. We have a contract that stipulates that we pay ($$$$) for a number of services, but if we are no able to get one of the services why should be penalized and have to pay for it. This is just wrong and unfair. Not asking for hundred of dollars, just a prorated amount based on the lost of the station and programming.

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Do the math.  Look at your bill and see what you pay for your TV service (UFamily/U300/U450, etc.).  Divide that by 30 (avg. # days in a month) and then divide that by the number of channels in your package (200?/300?/400?).  This will tell you how much you pay PER DAY PER CHANNEL...probably around .02¢ a day.

Now multiply that number by the number of days that the station has been off the air.  I think you'll find that it will be minimal at best...less than 50¢. 

It would be totally fair to call ATT CS and ask for that amount to be credited to your account. 

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@skeeterintexas wrote:

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@MrJamJam wrote:

Also, should we get a discount or refund for the programming we are not receiving. We have a contract that stipulates that we pay ($$$$) for a number of services, but if we are no able to get one of the services why should be penalized and have to pay for it. This is just wrong and unfair. Not asking for hundred of dollars, just a prorated amount based on the lost of the station and programming.

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Do the math.  Look at your bill and see what you pay for your TV service (UFamily/U300/U450, etc.).  Divide that by 30 (avg. # days in a month) and then divide that by the number of channels in your package (200?/300?/400?).  This will tell you how much you pay PER DAY PER CHANNEL...probably around .02¢ a day.

 

Now multiply that number by the number of days that the station has been off the air.  I think you'll find that it will be minimal at best...less than 50¢. 

 

It would be totally fair to call ATT CS and ask for that amount to be credited to your account. 

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But @skeeterintexas, skeeter, skeeter, skeeter!  That is the only channel they watch.  They don't watch no Spanish channels!  No TV Land!  No Al Jazeera Freakin' Am-uri-ca!!!Don't you understand?!  They missed the finale of Masterchef Junior, for crying out loud (that cute as a button Addison won)!  They deserve at least, well, two dollars!

Not my problem. 

You want credit?  You get credit....for the station that you're missing.  2¢ a day...THAT'S IT!

You have to look at the larger picture. Let's say for sake of argumrnt you have 6 million customers to which all recieve a .50 credit. Just do the math 3 million credit a month, we will get the station back quickly.