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Sunday, February 7th, 2016 11:57 PM

LG 4k Ultra HD streaming issues

Purchased a New LG 4K Ultra HD TV and my picture keeps freezing and not transmitting uverse tv. Netflix and video work fine

Community Support

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865 Messages

9 years ago

Hi @CoachChris79,

 

We are sorry about the issues you are having with your new TV, but we will be glad to help. Are you connected with HDMI or component cables? If HDMI, try using component for testing purposes. You may need to change out the HDMI cable. Let us know how it goes.

 

-ATTU-verseCare


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