Mentor

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3 Messages

Friday, July 5th, 2019 4:33 AM

Closed

Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in service. We set up another TV(purchased an antennae) that would give us this basic channel for the interim - assuming we will get the channel back at some time in the future!  I think it's time to contact other providers who can provide continuing service that we PAY for and don't get with AT&T.

Contributor

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1 Message

6 years ago

When are you getting CBS back? Very unhappy! 

Tutor

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4 Messages

6 years ago

I can understand negotiating. But this has gone on long enough. I relied on this channel for my local news and weather as well as entertainment.

I am an unhappy customer right now. 

Greed isn’t worth loosing customers over. Figure it out and restore my local channel to my regular viewing package.

Contributor

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1 Message

6 years ago

Would like a clear answer to whether or not the NFL Channel and the Red Zone are returning. Are negotiations ongoing? It is entirely unacceptable how At&t handles any concerns of their CUSTOMERS. It is impossible for a CUSTOMER to talk to a person of responsibility when a Customer is frustrated with ones experience with At&t service. The NFL issue only adds to the CUSTOMER'S frustration.

ACE - Expert

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28.3K Messages

6 years ago

Since we are all customers, too, you aren't going to get a definitive answer here.  Unless someone reads something online or hears it on the news, we're as clueless as anyone.  Smiley Frustrated

Don't mess with old people.  The older we get, the less "Life in Prison" is a deterrent.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

6 years ago

Cut out the greed. Negotiate  a deal and get NBC back on the air. This is totally ridiculous. DIRECTV will soon be losing customers if it doesn't come to a quick conclusion immediately. 

1.9K Messages

6 years ago

FCC ruling and the fact that AT&T lied to it’s customers as they have for years. FCC said that Nexstar did not drop CBS, AT&T did. It’s just a big mess. Due to the Airport , I can’t get CBS with even the best Antina. The only thing I watch is Late Night on CBS , so it doesn’t matter to me. The fact is they have a lie posted in place of CBS. If they will post a lie, they will lie about anything. They tried to charge me $195. For internet and local channels, until I filed a complaint with BBB., now it’s $109. Crooks are everywhere, but you have to keep a good eye on AT&T, they will pull any trick they can.

1.9K Messages

6 years ago

I totally agree.

Contributor

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1 Message

6 years ago

Very upset that I lost CBS. Only watch CBS and Hallmark 95 percent of the time and now I can't watch CBS. Called to see if I could atleast get a break on my bill and they won't even do that. Will be leaving direct TV

1.9K Messages

6 years ago

The NFL needs too inform AT&T of its decision regarding NFL Sunday Ticket by the beginning of the season. Things will be much clearer then. If the NFL decides to strip exclusive rights from AT&T you won’t see NFL network on U-verse for at least a year.

Tutor

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2 Messages

6 years ago

I don't think the average consumer realizes that if Nexstar is trying to pull a monopoly on the stations and ups their price beyond what is a reasonable increase, the only party that loses is the customers! This is more than losing a channel. Those increased costs will be handed down to the consumer and we are already paying way to much as is. Let AT&T/DirectTV hold out.  If enough of Nexstar's clients hold their position (Comcast for example) it would resolve Nexstar using bully tactics and pointing fingers the other directions. Extensions are meaningless.

 

 

Contributor

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1 Message

6 years ago

 Channel 7 WS PA and channel 62WYCW both owned by Nexstar were dropped Buy DIRECTV and AT&T U-verse. Will subscribers like myself that have the total U450 package be given some sort of credit for the loss of these two channels?

 I feel the way these two channels were pulled without any notification was yet another cheap move by AT&T. I pay a lot of money for my services almost $300 a month and the service keeps getting worse and worse with each passing year.  I’ve had the same equipment without any sort of update for years when other friends of mine that have the same product have the newer channel boxes and remotes. Unless you make a phone call which can take hours, or write multiple emails hoping at least one of them will be answered customer service in my opinion is nonexistent.

I would appreciate a timely answer to my question. CBS is one of my lifelong favorite channels mainly because of their outstanding news programs. I want it back ASAP. Thank you.

Contributor

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1 Message

6 years ago

Why is there an issue with Nexstar and direct tv? We haven't had this station in close to 2 weeks now. Ridiculous. One of our most watched stations. Get it fixed. 

Teacher

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18 Messages

6 years ago

To dtrucks1,  *****. Your political views posted here are unwelcome and uncalled for. Boycott all you want, we could care less! *****.

 

1st, I doubt you are influential enough to force Nexstar "prove" anything to you!

Any in case, you don't understand Nexstar charges $$$ to the re-broadcasters (Comcast, WOW, AT&T ect.) for the local / regional CBS broadcast rights in many markets.

 

Nexstar's deal with AT&T was to soon expire and Nexstar wanted a rate increase. The magnitude of rate increase was so large that it forced AT&T to say "no way Jose". Nexstar may have already sold the higher increased rates to Comcast and others. Then again Comcast will raise your Broadcast Fee even during your contract period...i.e. "passing along a rate increase".

 

I admire AT&T for standing up to these leaches! Nexstar want to drain more blood out of the general public (via the re-broadcasters). In other words, if the re-broadcast fee does not increase, the the pass through fee (to you and me) does not increase either.

 

Nexstar is the overall bag guy in this situation. I don't like not having ABC on my Uverse but at least I understand the issue.

 

FULL DISCLOSURE: I am in no way associated with AT&T except as a Uverse customer! The comments and opinions above are my own. I have not been encouraged or compensated for my views.   

 

[Please keep it courteous]

ACE - Professor

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8.2K Messages

6 years ago

The station was removed by Nexstar about 1am ET on July 4th. Nexstar is a company out of Texas that wants to be paid more for something you can watch for free. They'd want over $1 more per month.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

6 years ago

Channel 8 (HD) which is a local Indianapolis IN channel for us was removed from the Nexstar lineup.  But, we are paying for this channel through AT&T per the u verse agreement.  How can we get a credit for the days that we do not have access to this channel.  This was one of our News Channels that we watched locally.  

Please advise regarding getting a credit since the agreement for this channel was through AT&T which we are paying.


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