Loss of channels

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@EastBayGal wrote:

Ah, so Julie Pruett is a Nexstar higher up, is she?  Thanks for that, Juniper.

 

My 'discreet' info came from a very public & very helpful broadcasters listings page anyone can find if they know how to search. As I don't wish that information to be removed anytime soon I'm not going to spell it out, sorry...and no, I don't know anyone at Nexstar personally. I'm just one of the millions of angry AT&T cable users who have the misfortune of being stuck with Nextstar's recent reprehensible business tactics.

 

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Umm, their website lists her under "Corporate Officers" with the title of Senior VP, Regional Manager (specifcally for West Region Markets it appears) so that would indicate as such. Based on your response it sounds (forgive me if I am wrong on this) like you are suggesting that I let some secret information out of the bag.

But yes for anyone who wants, you can check their website if you want the name of who the manager is for each Region if you want any correspondence forwarded to the one who oversees your area.

Ugh, which local affiliate owner is next after Nexstar? Seems like they are getting worse in general.

Agree. Disappointed in service and quality. Directv is not the same. Nexstar is no better. Both companies seek to line their pockets the best and neither is overly concerned about consumers.

We have been Directv customers for 14 years. I am VERY upset that we have lost our local channel WATE in Knoxville, Tn. When are you going to get this issue resolved and add the channel back in our lineup?

These disputes cross all cable and satellite carriers in an ongoing cycle. You mention moving to Cox? Here's a thread from a few years back concerning this same situation on Cox: Cox Channel Dispute. There are numerous other threads like this for Spectrum, WOW, Charter and more. My point is, you can't escape this problem by hopping from carrier to carrier, due to the business model of entertainment carriers.

Yes if they can’t provide local channels and we pay a large bill now. I will be moving to DISH. Provide now or I will change to a provider that will give me my local channel.

Move to dish they can provide local channnel 1002!

Att U-verse did not communicate very well that we like be losing this channel on the 4th of July. Please restore ASAP 

When the local affiliate owner (Nexstar) gives the feed back to DirecTV. They are pulling the same outrageous negotiation with DirecTV that they pulled with other providers.

For more info: https://tvpromise.att.com/

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@ScootersPop wrote:

Why is it that when Directv gets a new channel (e.g. Epix) they want us to pay more money than we're already paying (a whopping $228!), but when we lose channels (e.g. NBC etc.) they don't reduce our payments? Just another example of why I'm dumping my service at the end of this pay period. (I'm waiting until the end of this pay period because they no longer pro-rate their service, so if I'm gonna pay $228 then I'm *&^% sure going to get every day out of this month.)

 

Sorry Directv, but enough is enough. You got one of the biggest tax cuts any company has ever had and yet you continue to raise our rates while the service slides? Bad call.

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Packages only include locals in general, not any specific ones. Regardless if you have 5, 10, or 20 locals the package cost is the same. If not a single local is available, then they have an alternate version of the packages that is slightly cheaper. Unless that is a temporary price adding in a seasonal sport subscription, $228 is more service then a lot of people have.

I highly suspect you are affected by Nexstar which has pulled their channels from DirecTV while they negotiate. Normal tactic to leverage customers against the TV provider to raise costs. All TV providers go through these negotiations so you will not be immune with any other TV provider. To get the full info on the situation, including verifying who the local affiliate owner is (Nexstar or someone else) check https://tvpromise.att.com/

Yes AT&T changed the cancellation policy which went into effect about the start of the year. You don't have to wait until the last day of the service cycle to call, just cannot choose an earlier day for everything to stop. I did prefer the old way so the exact last day could be chosen, but I can see why they went to a flat policy for all customers since too many cannot (or will not) understand prorated billing.

We are going to drop Direct like soon if you don’t get channel 2 back in Nashville tn 

Beyond frustrating!!! I have been a Direct Tv customer for 15 years, and this is the worst customer service has ever been. I’ve been without TV (less a few info-Mercial  channels) for 4 days now, area code 81435. Getting an error code to pay my bill, called three times and got the run around and put on hold for 45 minutes each time I’ve tried to talk to agent about this. I’m cancelling my service now and forever. Way to go AT&T, never had issues until you guys took over this company. 

I only really watch 2 programs a day CBS morning news was one . I'm a widow and the cheapest package I could get was around 120 a month . I got a firestick and I can watch those channels . I plan to find a good internet provider and just cut the cable cord . Freedom 

I travel all over and I've seen direct TV do this in many cities throughout the US.  not just in our communities.  I for one am considering going to another company.  by the way ATT u-verse is a terrible option - they all use same cable lines.  looks like xfinity is getting my business. 

Through no part of my own we have lost ABC programming. I have been a faithful subscriber to this service and now we cannot watch our local news or programming on this channel. I believe this would constitute a breach of contract. How long do you anticipate this loss of service to continue??