Loss of channels

Corporate greed on behalf of the channel owner. As soon as they stop being greedy and AT&T agrees to pay, the channel comes back on.

Sometimes I wonder if the left knows what the right is doing we are now with out two channels now Knwa Nexstar and NFL Network I tell you what if the cable channels don't get there act together I'm thinking of going somewhere else at the end of my contract.  "They" say the contract that the contract is not void what about when there side of the contract doesn't end up fighting for us on getting these channels back someone has to hold someone accountable. I mean think about I don't know the exact time frame what I think it's been 6 months with out the NFL network and they keep saying there doing something for us and no end result yet I find that very hard to believe if "they" get it back on for us I will be absouletly shocked.... Yet over and over they keep taking money from us with out providing proper channels that we all love to see and watch. Like watching great shows as america's got talent guess I'm going to be missing on of my fav shows... I use to think atat was a great company to be with I'm having second thought's now..

Will my bill decrease since I’m not receiving the channels that I am still paying for?  I assume the answer is NO!

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@directvuseless wrote:

I contacted Directv and obtained a $15 credit for each month they fail to provide NBC to existing plans.   Interestingly, this was accomplished on a Chat session so I have the deal in writing.   Furthermore, I requested that this credit go to ALL DIRECTV CUSTOMERS WHO LOSE NBC.   This was acknowledged IN WRITING and I am sending a copy to Randall Stephenson, President ATT.

 

Go get your credit!   I suggest that Directv will ignore their promise to adjust all customer bills.   Be insistent.   Don't forget that the monthly check that Directv sends to Nexrstar is not being cut and Directv is putting that money in their pocket

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People can certainly call to see if they can get any kind of courtesy credit for the situation, or possibly luck out and qualify for a monthly discount that has nothing to do with the negotiation.

However, one customer does not get credit guaranteed for every other customer. So either a misunderstanding between you and the chat agent, or that agent flat out told you a whopper. You discuss your own account which has no affect on anybody else's.

No local is $15 of the package, so you got a bigger credit then they are wroth. Use a antenna, get the free broadcast while waiting for Nexstar to return the feed.

Hi @Deherey2,

Currently we have no launch date for the ACC network. We will keep you informed when more information is available.

Thank you for contact us on AT&T Community Forums!

Lafayette, AT&T Community Specialist

Hello @Jilljmc28,

I understand how frustrating that can be, let's address your issue.
We're always working for our customers to receive all the channels they deserve. You can find out more about our promise to our customers and what we're doing by going to our website.
We appreciate your patience while we work to get the channels back.

Mihai AT&T Community Specialist

Hello @okay1981,

Thanks for reaching out to the Community, we understand that you'd like to be able access your programming. We're working to get your programming back, learn more about our TV Promise here.

Denise, AT&T Community Specialist

Hello @sanford2173,

I understand how frustrating that can be, let's address your issue.
We're always working for our customers to receive all the channels they deserve. You can find out more about our promise to our customers and what we're doing by going to our website.
We appreciate your patience while we work to get the channels back.

Mihai AT&T Community Specialist

Where is channel 13?

I want my ABC Channel back.

Janice [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

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@NojuanU’dno wrote:

1. First of all, I do NOT need an Ace response, as they are all OBVIOUSLY AT&T affiliated (in spite of their “blurb” otherwise).  Secondly - it is absolute CRAP that you have blocked stations that are FREE air wave stations, so you can continue your corporate greed hissy fit.  Shame on you ! And to do so without ANY warning is an absolute travesty !  Here’s a simple solution- how about a notice and survey option to customers:  “We are experiencing a negotiation situation with Nexstar (or, name the company).  Are you willing to pay $1/mo more to continue receiving these stations ?”     THAT’S what customer service looks like.   NOT blindly wielding an axe and cutting off what we are already OVERPAYING you for.   Again - this is absolute CRAP!   We will be immediately searching for another provider.   We have put up with our over priced cell service (that we were lied to about) in hopes of upgrading from a HORRIBLE Direct TV system. Now, there is no reason to continue feeding you are hard earned dollars with this “joke” having been played on us.   I know my piddly monthly bill is meaningless to you.   Hopefully millions more will follow.  Hope to see your name in bankruptcy court !

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Sorry but we are not "affiliated" in the context you imply. I am a customer, not an employee with AT&T/DirecTV or any of their associated businesses. This is a public forum that I have chosen to participate in.

DirecTV did NOT block your local stations. During negotiations the local affiliate chose to pull the feed. They are the only ones who can do so as they own the broadcast rights. If DirecTV was not given advance notice the feed was going to be pulled, how could they tell you? For current info on the situation, go to https://tvpromise.att.com/ and check by TV provider (DirecTV, Uverse, Directv Now) and zip code.

Negotiations happen behind closed doors. Most of the time these would finish with service continuing as normal. Unfortunately happening more often now is local affiliates pull the feed with no warning as a negating tactic (Nexstar appears to be one of the worse offends in this situation). 

I shake my head in disbelieve every time I hear someone saying they will change providers over this. No TV provider is immune from these negotiations because they don't own the channels. Their agreements with the channels just don't end at the same time. Will these people just keep hopping providers whenever this happens? Save the headache and plug in a antenna on the TV. Or if you have a HR44 or HR54, call DirecTV and get their Local Channel Connector (LCC) so you get the regular broadcast through your DirecTV box.

Hi @survivorchik59,

BRING ABC HARRISBURG BACK U OFFERED THE PACKAGE WE PURCHASED U SOLVE THE PROBLEM OR TAKE $ OFF OUR BILLS WE ARE LEAVING NOT THAT U CARE U HAVE A WEEK