Loss of channels

“The misinformation campaign began when AT&T indicated that “Nexstar pulled 120 of its local broadcast stations…” Nexstar said in a statement. “Nexstar did not pull its stations or ask for their removal from AT&T’s DirecTV, U-verse or DirecTV Now platforms. Rather, Nexstar’s offer for a 30 day extension would have allowed consumers in the affected markets to continue viewing their favorite network shows, special events, sports, local news and other programming while the parties continue negotiations.”

It also said that AT&T claimed that Nexstar had been involved in blackouts with Cox Cable, DISH Network, Charter Spectrum “and others.” “In fact, Nexstar has never had DISH Network or Charter Spectrum remove its stations from their consumer video offerings,” Nexstar said.

Channel outages for 2 months is too much to ask from a customer. I've spent hours on the phone and chat trying to cancel my service WITHOUT being forced to pay $220 in fees. I feel like my television is being held for ransom. This company doesn't care about customers. Such a huge company and such bad customer service. Fix this Directv.

@joe28054 It's not At&t that's money hungry, it's the station owner Nexstar. With football starting next week, maybe Nexstar is waiting to see if AT&T will give in so as to avoid having more angry customers. 

We understand NFL Network and Red Zone are important to you. While they remain available on DIRECTV, we could not reach an agreement with the NFL to continue to carry these channels on U-verse and AT&T TV NOW.

I have the same problems. Why should I have to pay a CBS streaming fee? Directv has CBS WEST AND CBS EAST. It's not our fault AT&T has gone too deep in debt. Customers and stockholders are leaving in droves. We have had Directv for over 10 yrs. A payment has never been late but I  nolonger receive the $40 monthly discount for being loyal. After many years, we cancelled the Sunday Ticket last year. A rep messed up and it didn't show the cancellation.It took an honest rep to find my request. It took escalation and a lawsuit threat to get a refund of over $400 to our Directv account after 6 months. If CBS isn't back on Directv by Sept. 10, 2020 I will be joining Dish Network. They have not ever resorted to just saying no negotiations. It can not be worse for customers. 

Ok this getting ridiculous, AT&T UVERSE it has been 4 or 5 months now with out NBC the new seasons are upon us we already lost watching playoff games now we have to miss the new season of showers. But asked how we can get NAHL channel we have to pay for the 450 package to get just one channel but yet you take channels away. And yes it's not just NBC you also took off  channel 1644.. So its not right, the Direct customers get a device to get there locals but not the Uverse ones. You need to get this fixed. 

The FCC will not allow any provider to provide any channel not in your DMA(Designated Marketing Area).

So DTV caves and raises their price and lose customers because the bill is to high or stand their ground and lose customers because the channel is blacked out.

@Frustrationr only way to get the NFL network and NFL red zone is ether through DirecTV or an add on streaming service like sling. 

At&t will drop by here every once in a while and post a statement indicating how they understand that the NFL channel is important and how it remains available for DirecTV customers but At&t could not reach an agreement to keep it on uverse. 

Well, if they truly understood that it was important, then they would have found a way to make it available for ALL customers.. At&t doesn't care about its uverse customers. Remove the NFL network but keep it for DirecTV; launch the ACC network, but only for DirecTV......

I NEED TO ADD ABC,CBS, AND NBC TO MY PACKAGE...HELP!!! I NEED IT TODAY FOR FOOTBALL

Can I just chat

I have received no information for Directv or Nexstar or At&t  about the outage .  I live in Des Moines, IA  and have not had ABC for the past 3 months. Yet being charged, I am sure.  I view this as manipulation of what we can watch and find it awful.  The only option is to go with Mediacom and they are terrible.   Now I have looked on the Web and do not find any information since July 6.   

I suppose I could set up the local antenna, but I am 72 and too old to do it myself.  I can use ABC online, but where is the fun in that.    I'd like to sit in my easy chair and watch that channel.

Yet we as the consumer are essentially told we don't matter or count, but keep shelling out the bucks for crappy programming. I don't want to watch Dr. Ho's cure for back ache, Dr. Pimple Popper or Do you poop enough....

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@Weatheraardvark wrote:

I have received no information for Directv or Nexstar or At&t  about the outage .  I live in Des Moines, IA  and have not had ABC for the past 3 months. Yet being charged, I am sure.  I view this as manipulation of what we can watch and find it awful.  The only option is to go with Mediacom and they are terrible.   Now I have looked on the Web and do not find any information since July 6.   

I suppose I could set up the local antenna, but I am 72 and too old to do it myself.  I can use ABC online, but where is the fun in that.    I'd like to sit in my easy chair and watch that channel.

 

Yet we as the consumer are essentially told we don't matter or count, but keep shelling out the bucks for crappy programming. I don't want to watch Dr. Ho's cure for back ache, Dr. Pimple Popper or Do you poop enough....

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Information about Nexstar not providing the feed would be on the channel itself, so informing only those that care about it. You can check https://tvpromise.att.com/ for an overview of the Nexstar situation or even check by your zip code to verify if that is affecting you or something else.

This is not a "manipulation of channels" or other such conspiracy theory. Simply put the agreement between AT&T/DirecTV and Nexstar came up and they are negotiating their next carriage agreement. Unfortunately this has been one of the longer ones. It is theorized that Nexstar is using the pending NFL season as leverage for higher costs and so will not provide an extension, at least not without an added cost for the additional time.

The package cost is the same regardless of how many local channels you have as Terms of Service state they can change at any time. No TV provider can guarantee a particular channel always being there. So you pay for access to locals for your area, but not a guarantee of certain ones. Only if you have no locals at all would there be a no-locals version of the package which is cheaper. You can call DirecTV and see about possibly getting a courtesy credit, though there is no requirement that they do so.

If you have the 2nd/3rd generation Genie (HR44/HR54) call DirecTV and request their Local Channel Connector (LCC) kit. This accessory though in testing, has been opened up for those in a Nexstar area. It allows you to connect regular antenna to your DirecTV box, and even comes with a simple indoor antenna as part of the kit. That way you have a easy option for the free broadcast channels and don't have to change inputs. You can use your own antenna with the kit if preferred. The included antenna shouldn't be an issue for you to setup, but using your own might needs some assistance from friend/family depending how extravagant it is.

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@Beasldav wrote:

“The misinformation campaign began when AT&T indicated that “Nexstar pulled 120 of its local broadcast stations…” Nexstar said in a statement. “Nexstar did not pull its stations or ask for their removal from AT&T’s DirecTV, U-verse or DirecTV Now platforms. Rather, Nexstar’s offer for a 30 day extension would have allowed consumers in the affected markets to continue viewing their favorite network shows, special events, sports, local news and other programming while the parties continue negotiations.”

It also said that AT&T claimed that Nexstar had been involved in blackouts with Cox Cable, DISH Network, Charter Spectrum “and others.” “In fact, Nexstar has never had DISH Network or Charter Spectrum remove its stations from their consumer video offerings,” Nexstar said.

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Do you work for NexStar?