Contributor

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3 Messages

Sunday, August 5th, 2018 2:36 PM

Red X and 1 underneath

When I cut my TV on this morning it had a Red X and a 1 under the X. All other TVs in the house are working. What does that mean?

Expert

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3.6K Messages

7 years ago

Red X #1 and #10 (same) Hard drive failure/flash partitioning/formatting.

 

You say other tv's are working.  I can't believe that includes recording and watching recording material.  Try these troubleshooting steps but I suspect you're headed for asking tech support (800-288-2020) for a replacement dvr.

Contributor

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3 Messages

7 years ago

I actually  got it working  using  the factory reset. Have to try and re-record  shows that I lost.

Expert

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3.6K Messages

7 years ago

In other words you did disaster recovery to the dvr.  In that case, yes, you lost all your recordings but not your scheduling.  Glad it worked for you though.


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