WGN and other terminated channels owned by Nexstar

Are you seeing this on your TV screen?

Oh here we go again 🤦‍♂️

Give it time…..  😵‍💫😵‍💫😵‍💫😵‍💫

So you're not seeing the BIG notice on the screen????

@skeeterintexas 

It must be tiring jumping providers whenever the channel disappears.

"I'm switching!"

Theoretically, you should be able to go to https://www.att.com/tvpromise/ and click on your service, log in and have a button that will request your credit.

Let us know if that works or, like me, you get "There are no updates for your account right now" instead. 

Hello @lindabuffa, thank you for reaching. We will be more than happy to help you take a closer look into your rebate. 

Let's go ahead and move this conversation into a direct message. This way we can look into your account. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon. Once you're there, we can continue this over the phone or chat if you'd prefer. 

We look forward to speaking with you!

Rosey, AT&T Community Specialist 

@JefferMC It looks like they fixed the link you provided.  While it wasn’t working yesterday it is working today.  😊😊😊

It looks like they fixed the link you provided.  While it wasn’t working yesterday it is working today.  😊😊😊

I checked it an hour or two ago and it was still not working.  It is now:

You're eligible for a $10 credit

We're sorry we can't offer some of the channels in your lineup anymore. To make things better, would you accept this one-time $10 credit?

NO, THANKS            YES, I'LL TAKE IT!

or a real picture:

I CAN be bought and obviously my price is $10.  😜😜😜

And so it goes. 

Did you see this?

Nope, on ours they have a screen blaming the "provider" for "technical difficulties" I guess they are trying to fool the uneducated...it is VERy frustrating when you are lied to implicitly on the screen.  They did put up another channel with the correct info, but it is not listed in the lineup and hidden with the other local channels where you would have to "trip" over it to even see it, which I finally did today.

Why is UVERSE allowed to remove an ABC affiliate (one of the main three networks in this country) from my UVERSE because NexStar is trying to extort money from them? 

AT&T doesn’t get any channels for FREE.  They have to pay retransmission fees.

I pay for ABC, NBC, CBS and all other networks in my plan.  Shouldn't they at least have to provide an alternative until their negotiations with NextStar is complete? 

No, you pay for SERVICE, not channels.  I guess they could offer send you an antenna since those are OTA channels.

Or what about  some sort of refund on my bill (yeah, right, not this money grubbing company)? 

In the past, AT&T would apply a $10 one time credit to your bill.  Call & ask.

I need ABC returned IMMEDIATELY or I'll call Comcast to start the switch over. 

Good luck with that as ALL providers go through contract negotiations. THIS  might be of interest if you are thinking of switching.

I've been a UVERSE customer for many years, and this is the SECOND time my ABC affiliate has been removed due to NextStar's greed and I've had enough.

Again, good luck.  Changing providers does not guarantee that it won’t happen there.

Additionally, why is channel 578/1578 missing from my package?  What package do I need in order to get FETV if it's not part of what I'm already paying too much for?

Family Entertainment is included in ALL PACKAGES   Make sure you don’t have it hidden.

Did you see this on your screen?

Nexstar wants double the money they were getting.

AT&T wants to keep their rates low.

Go AT&T!

FTR, here are the competing Press Releases, in the interest of getting letting both companies tell you what a dirty dog the other one is. 

Nexstar

DIRECTV

After having read both, I think DIRECTV either has a more compelling case, or at least better Press Release writers.

Since we no longer get channels that carry NBC, FOX, and other channels, can subscribers expect  refunds/reduced rates?  We should not have to continue to pay for canceled channels.

You can get a one time credit of $10 by visiting https://tvpromise.com and requesting the credit.  The actual channels provided by your package is not fixed and can and does change regularly as carriage agreements expire and new ones are signed.

1) It's not monthly, it's one time.

2) You need to go to https://tvpromise.com for the one-time credit.

@JefferMC I'm surprised the anonymous "feckin" didn't:

1) Expect someone in billing to know who they are.

2) Post personal information so they could be identified.

👋

Yes, the reason you no longer have your local channel is because of a contract dispute with your TV provider.  This is something that happens no matter what live tv provider you use cable/sat/streaming.  They all go through these disputes.  The only way you can avoid this is to get an over-the-air antenna.  Fubo TV and YouTubeTV just went through a similar dispute with the same provider.  Dish network is still in dispute with this provider as well as Directv Sat & Streaming services.  Because of this dispute, you have the opportunity to get a 1-time credit of $10 if you go to www.tvpromise.com unless you plan to no longer have live TV you will still be affected by these disputes.  To the provider(Nexstar), this is just a game to them to try and make more money to line their pockets that is why your TV provider is trying to negotiate the price down so you will not see a large cost increase to your bill because that affects all of us and I for one do not want to pay anything extra.

Search before you start a new thread. Your answer is already in the forums.

Yes, there is a rebate being offered.

No, I won't tell you how to get it.

Have fun with your new provider! BTW, since U-Verse isn't cable, you already cut the cord.

If we knew your location or the station’s call letters I bet we could Google it because