What is tvpromise.com and why are they removing programming?

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@MMG2019 wrote:
Then I expect an adjustment on my bill. Directv should have started
negations sooner before the station off the air. Not good business practice
by AT&T.

Of course negotiations started before their current agreement ended, that's how it works. Problem is since a new agreement was not reached when the current one ended, the channel owner had full right to pull the feed while they continue negotiating. Standard tactic to leverage customers against TV provider to drive costs up.

No adjustment is required as all TV providers have a clause that channels may change at anytime. It would be impossible to guarantee any channel to always be there as they don't own them. Even though an adjustment isn't mandatory, AT&T might provide you one as a courtesy. The negotiation info page https://tvpromise.att.com/ has been updated with links to check credit qualification (DirecTV or U-Verse). If the links aren't working correctly, as some have mentioned recently, then you would need to call in like anybody else.

Price adjustments should be automatic for all customers!  I just had a price increase from AT&T of $21 on my DirecT.  Thinking about switching to Dish.

Adjustments are not automatic with any provider as they don't own the channels. So they each put into their Terms of Service that channels may change at any time. This is why no credit is needed, as much as you want it.

Package gives you locals in general for your area. There is no promise/guarantee that any specific local will always be there. Sometimes the local plays hardball by holding the feed away from us. Sometimes they move programming to other sub-channels they own that the TV provider does not have. The only way the TV provider has to get channels back immediately is increase the bills for the demanded higher rate your locals want.

And for those saying negotiations should have started sooner, well they did. No company waits until the agreement ends to start negotiating. They start well before the current one ends. The channel owner held out till the agreement ended so they could pull the feed as additional leverage. You only think negotiations started now because you lost your channel and now it affects you directly. Reality is negotiations have been going for a while but the local wants more, so pulled the feed once there was no obligation to keep it going. In recent years locals are doing this without even giving their advance notice (the traditional scare tactic message on screen) so as to capitalize on upsetting those people who just can't live without their local channel for a while.

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@t33t34b25 wrote:
Mumbo jumbo.
We are buying “a pig in a poke” from fat cats at mega a corporation of whiners, who say it’s not their fault. We don’t have a contract with your supplier doofus;
IT’S WITH YOU ATT/DIRECTV. Settle it now.

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Negotiation is between DirecTV and channel owner.

If DirecTV were to just settle immediately then that is caving to the higher rates demanded.

Channel owner has the broadcast rights so withholds the feed until agreement reached, or DirecTV pays higher rate for just an extension.

Each side is acting within their rights.

The more DirecTV's costs go up, so does our bill.

So the customers interest lines up with DirecTV as neither wants to keep paying higher rates.

Not "mumbo jumbo" or other flavorable slang you wish to use. Simple business negotiations. And because TV providers don't own the channels, the Terms of Service state that channels can change at any time. So your contract is just fine.

@Verysad   You might want to mosey over to the DirecTV forum  and inquire about the antenna. 

You are posting in the Uverse TV forum and AFAIK, there has been no such offer to Uverse customers.

we need channel back I have a lot of movies I see on nbc  channel 6 put it back

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@t33t34b25 wrote:
Thanks for the complement. My slang is my only weapon.
It woke you up.

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No compliment or the opposite was given, just simple information. Your slang changed nothing.

As for your only weapon, perhaps try civil, polite, and straightforward. But, that is all I will say on that matter as I don't want the discussion to devolve into something ridiculous.

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@Verysad wrote:
I was promised that I would receive an antenna that would work for my 3
tvs at no charge on Friday 7/26. I have not received anything. I just think
their customer service employees are told to lie. I am calling for a
reduction of my bill.

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The Local Channel Connector (LCC) is an accessory for DirecTV, not U-Verse. Just clarifying as this is the U-Verse forum, but a lot of posts have shown up here as both U-Verse and DirecTV are dealing with negotiations.

The accessory comes with a indoor antenna (though you can use your own with it if preferred) and is only compatible with the 2nd and 3rd generation Genie (HR44 and HR54). As the accessory was still in testing, it was an exception allowing it to areas affected by negotiations. So from other reports it seems that the stock has dwindled, so getting one may be a bit difficult at this point while they get more made. The agents wouldn't be told to lie (though like any company there is always the one bad agent ruining it for everyone else), they are probably legitimately placing the order but don't have information of running stock numbers of how many are available.