Do you need some help resolving some issues with your DIRECTV service?

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Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!

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Accepted Solution

Why do you (Edited per community guidelines)ing make people waste money just to watch TV?

Oh, DirecTV, where do I even start? It’s like they took the concept of "basic services" and threw it out the window, then made sure to charge you an arm and a leg for it. You’re literally paying them to watch stuff you could get for free—IF you didn’t need the privilege of fighting with their remote

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12

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Accepted Solution

4k connectivity

I just bought an Amazon Fire 4k43N400A LCD TV. I have a DTV HR54-200 connected to it but when I try to access channel 105 4k it says the location is not compatible. Whats the fix since the TV is 4K.

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Accepted Solution

Streaming from out of town from my Genie receiver.

I am in Ann Arbor MI. Trying to stream from my Home Genie.  It tells my it cannot find my receiver.  I am able to stream other channels.

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26

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Accepted Solution

Returned Equipment Status

I terminated my service and I returned Directv equipment in a box provided by Directv with a tracking number, by checking the tracking number it shows that the box with the equipment has been delivered, but when I call customer service to confirm I am told that doesn't show on the system, can you he

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53

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DirecTv and Fire stick login issue.

Recently I installed the DirecTv app on my Fire stick. I get DirecTv through the complex I rent from. When I put my credentials in, hit sign in. I have gotten 3 care codes. The codes are in sequence, 602, 600 then 24 hours later, 902. I have uninstalled the app multiple times. Rebooted my router. Al

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(64)
DirectTV remote not working with LG soundbar

Shortly after updating my DirectTV remote the LG Sound Bar stopped working. Only way to get audio was to turn off the LG soundbar and use the LG TV audio. Any time I touch the volume control on the DirectTV remote the LG soundbar activates and goes mute. The only way to get audio is to turn of

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Accepted Solution

Why do you (Edited per community guidelines)ing make people waste money just to watch TV?

Oh, DirecTV, where do I even start? It’s like they took the concept of "basic services" and threw it out the window, then made sure to charge you an arm and a leg for it. You’re literally paying them to watch stuff you could get for free—IF you didn’t need the privilege of fighting with their remote

Question

12

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The "recent channels" banner will not go away.

When I'm watching a recorded show, the "See your recent channels" banner will not go away, and it obscures about one third of the screen. Abd there's no way to remove the message.  This is ridiculous!

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14

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Enroll in paperless billing

Enroll in Paperless Billing for a safer, simpler life. Receive monthly email alerts for your DIRECTV bill. Click here to set it up.

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12

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Audio issues with Fan Duel

I’m having audio issues with one Fan Duel channel. My neighbor has Spectrum and no problem.  Directv thinks it’s a Fan Duel problem.

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