Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
watching a recorded game
I am not a customer yet, and would like to know...if I wanted to get through a game fast and FF at the first speed above normal, would I be able to watch clearly (smoothly) what was going on (just a little faster) or would the picture be "herky jerky" and pretty much unwatchable?
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DIRECTV
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Accepted Solution
I have directv in my home and one big reciever and two smaller boxes for two other tv's. I want to add a tailgater to my travel trailer,
I have Directv in my home and it works fine. I want to add a tv out in my travel trailer and use the tailgaiter kit to add the trailer tv to my primary account. In my house I have one large receiver and two much smaller boxes, at the other tv's. Do I need to buy/order another large receiver to put i
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DIRECTV
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Accepted Solution
termination fee
I have been an ATT customer for close to 25 years, both for my business and for our family. I recently established a DirectTV account that we ended up needing to cancel. After an hour long chat/call with customer service to cancel the account I was informed of a early termination fee of over $400. T
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DIRECTV
44
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Accepted Solution
Guide for foxnews is not displaying the shows that are on.
The guide for channel 360 just says: "Upcoming: The Ingraham Angle" instead of the shows that are on. This is preventing series recording.
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DIRECTV
789
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Accepted Solution
Can't Get Regular TV Channels, But can get Netflix and Prime Video on Samsung Smart TV
Recently had room painted and TV taken off wall. Now, Can't Get Regular TV Channels, But can get Netflix and Prime Video on Samsung Smart TV How to reset this? BL
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DIRECTV
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Join the latest DIRECTV conversations...
Accepted Solution
watching a recorded game
I am not a customer yet, and would like to know...if I wanted to get through a game fast and FF at the first speed above normal, would I be able to watch clearly (smoothly) what was going on (just a little faster) or would the picture be "herky jerky" and pretty much unwatchable?
Question
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DIRECTV
16
7
0
Why are my Center Ice recordings black the next day?
Starting a couple weeks ago, all of the Center Ice recordings are black video the next day. I can watch them as they are recorded or the same night so there’s nothing wrong with the signal or my subscription. I also noticed in the DirectTV app, the Guide no longer lists the Center Ice channels (70
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DIRECTV
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2
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NBA League Pass and NHL Center Ice No Content
After 3 straight Phoenix Suns games which supposedly recorded but had no content, I found out from DTV Tech Support that both League Pass And NHL Center Ice have not had audio and/or video for at least 2 weeks. They know about the problem but the CS rep had no idea on a fix date. She was willing to
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DIRECTV
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1
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Intermittent pixelation, access card shows heat stress
Was loosing tv shows and recordings due to pixelation/ black outs. Have an HR44-500. Blew any dust out of the casing and when I removed the access card to blow out the slot, I noticed brown spots around the chip end of the card. Could this be the cause? I've been a customer for years, would I have
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DIRECTV
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Gemini
DirecTV installed three Gemini units during the summer of 2024. When a DirecTV technician came out in November due to issues with the Gemini units, the technician told us the Gemini is not compatible with Genie, that we never should have been sold on the Gemini product so long as we have a Genie.
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DIRECTV
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.