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Accepted Solution

Gemini fails to turn TV on/off

My new Gemini system will not turn my TV itself on and off, but it does adjust the volume. After two hours with tech-support, online chat, and finally a phone call to a human being for tech-support, I learned this is a known condition -unfortunately only known by a few technicians. Prior to the livi

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SCAM CALL REGARDING REPLACING DIRECT TV ROUTERS

I received a telephone from "DirectTV Technical Center for Laguna Niguel, California". Caller name is Jack Anderson, phone number (Edited per community guidelines). Caller said my Dircet TV router must be replaced or my service will be disconnected. I would be charged $2.00 for shipping two new rout

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Delete recorded show causes dvr to freeze for a minute.

I'm using the rc73 remote and Genie hr54 combination, and upon deletion of a recorded show, the system freezes for a minute with no button response on the rc73

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Am I forced to take an upgrade along with a 2 year contract

Howdy folks, I have an old HR22 box that has been having quite a few issues as of late. It'll power cycle itself randomly, but fairly frequently now. About 1-2 times per day which is annoying as it takes 15-20 mins to boot back up every time. We've had a tech come out which refused to do anything ab

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Commanders game today -- on what Direct TV channel?

On what channel is the commanders game this afternoon?

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116

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cannot login to my account

I can log in and watch on my cell phone, but I cannot log into the web site on my laptop

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DIRECTV Escalations Department

Call this phone number below and let me know if you can understand the person who answers the call. Seems like DIRECTV knows how to tell Customers what they want to hear but can never live up to the promises they make to their Customers. Almost sounds like a buy / sell / trade / take Customer's mon

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38

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password problems

I have tried to set a password for directv and it takes me to an old AT&T password for a phone I no longer have. I just want to be able to get programs off of NBC & ABC and CBS and they are all require signing on to my TV service which is directv.  I have tried many, many times to make

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Watching recorded shows on my MAC- What has happened to recorded shows that should be in "My Library"?

I often watch my recorded programs on my Macbook Air & I logged in to do so and no programs are listed under "My Library". In fact there is a big blue screen that says "My Purchases", and a URL to create an account to link my movies purchased to a "Movie Anywhere" site.  No way to delete th

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Dispute billing

My account has been closed since October, 2024 and all equipment returned the first part of November, 2024 - I talked to Paulet on January 23, 2025 because of receiving a billing of $41.03. According to her I shouldn't have been charged anything.  She reversed the charges and said the account

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