Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Gemini fails to turn TV on/off
My new Gemini system will not turn my TV itself on and off, but it does adjust the volume. After two hours with tech-support, online chat, and finally a phone call to a human being for tech-support, I learned this is a known condition -unfortunately only known by a few technicians. Prior to the livi
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Accepted Solution
SCAM CALL REGARDING REPLACING DIRECT TV ROUTERS
I received a telephone from "DirectTV Technical Center for Laguna Niguel, California". Caller name is Jack Anderson, phone number (Edited per community guidelines). Caller said my Dircet TV router must be replaced or my service will be disconnected. I would be charged $2.00 for shipping two new rout
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DIRECTV
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Accepted Solution
Delete recorded show causes dvr to freeze for a minute.
I'm using the rc73 remote and Genie hr54 combination, and upon deletion of a recorded show, the system freezes for a minute with no button response on the rc73
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Accepted Solution
Am I forced to take an upgrade along with a 2 year contract
Howdy folks, I have an old HR22 box that has been having quite a few issues as of late. It'll power cycle itself randomly, but fairly frequently now. About 1-2 times per day which is annoying as it takes 15-20 mins to boot back up every time. We've had a tech come out which refused to do anything ab
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Accepted Solution
Commanders game today -- on what Direct TV channel?
On what channel is the commanders game this afternoon?
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DIRECTV
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Join the latest DIRECTV conversations...
cannot login to my account
I can log in and watch on my cell phone, but I cannot log into the web site on my laptop
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DIRECTV
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DIRECTV Escalations Department
Call this phone number below and let me know if you can understand the person who answers the call. Seems like DIRECTV knows how to tell Customers what they want to hear but can never live up to the promises they make to their Customers. Almost sounds like a buy / sell / trade / take Customer's mon
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DIRECTV
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password problems
I have tried to set a password for directv and it takes me to an old AT&T password for a phone I no longer have. I just want to be able to get programs off of NBC & ABC and CBS and they are all require signing on to my TV service which is directv. I have tried many, many times to make
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DIRECTV
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Watching recorded shows on my MAC- What has happened to recorded shows that should be in "My Library"?
I often watch my recorded programs on my Macbook Air & I logged in to do so and no programs are listed under "My Library". In fact there is a big blue screen that says "My Purchases", and a URL to create an account to link my movies purchased to a "Movie Anywhere" site. No way to delete th
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DIRECTV
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Dispute billing
My account has been closed since October, 2024 and all equipment returned the first part of November, 2024 - I talked to Paulet on January 23, 2025 because of receiving a billing of $41.03. According to her I shouldn't have been charged anything. She reversed the charges and said the account
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.