3 Messages
DirecTv and Fire stick login issue.
Recently I installed the DirecTv app on my Fire stick. I get DirecTv through the complex I rent from. When I put my credentials in, hit sign in. I have gotten 3 care codes. The codes are in sequence, 602, 600 then 24 hours later, 902. I have uninstalled the app multiple times. Rebooted my router. All of the common troubleshooting ideas.
I would appreciate any assistance with this.
Accepted Solution
litzdog911
ACE - Sage
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46.7K Messages
9 months ago
DirecTV Satellite or DirecTV Stream service? If you're getting DirecTV through your rental complex, then it's likely a "Multi-Dwelling Unit (MDU)" installation. I don't think you'll be able to use the DirecTV App in that situation.
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Rohnald
3 Messages
9 months ago
I have been using the streaming app on my Roku for 3 years. I forgot to mention that. But I did run into similar issues when I first started using the Roku app. After that, it worked flawlessly in multiple situations. I can't watch all of my DVR recordings on the app however. Some, like recorded NHL games are only available on the receiver DVR.
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DIRECTVhelp
Community Support
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255.6K Messages
9 months ago
Your Firestick should be 2nd Gen or higher. If yes, please reset your DIRECTV credentials by visiting Manage your DIRECTV user ID or password. Resolving 201 Error Code | DIRECTV Support and try to log in again. Need more help? Contact us DIRECTV Customer Service - Phone Support & Chat
Mohammad, DIRECTV Community Team
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DIRECTVhelp
Community Support
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255.6K Messages
8 months ago
We investigated a little further. Please reset your modem/router for your ISP. That should clear up the issue. DIRECTV
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Rohnald
3 Messages
8 months ago
It worked before I needed to reset anything. Not sure what fixed it but I'm happy now! Thx for the help.
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