Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

(7685)
W
Employee Dress Code

I had a technician representing your company come to my house this a.m. and his appearance was so appalling that, I almost didn't let him in. He looked like he slept in his clothes and had been drinking all night! Clothes were disgusting, wrinkled and unkept!! Maybe consider how your employees repre

Question

151

2

0

Whole home DVR

Was told by customer service that I could not cancel my Whole Home DVR "Feature". That it was required. I dont have a Genie, dont have kids in the house, and have two standalone DVR's.

Question

589

13

0

Worst Service ever

We have been customers for years and I. That have moved atleast 3 times. Every time it has taken 3-5 service appointments to get our equipment and service hooked up properly. This time is no different, wait around all day for service tech to never show up. We were told we were on the schedule only t

Question

118

1

0

PARAMOUNT+

Is Paramount+ included with my Showtime subscription?

Question

117

1

0

Got scammed by a dealer representing himself as Spectrum and DirectTV

My parents run a restaurant with 3 TV's that play sports channels.   They got a visit from a sales rep for Spectrum and DirectTV and he told them, he can reduce their bill if we added DirectTV to our Spectrum package.  We had Spectrum Business TV and Internet.  He said he could even increase our Sp

Question

799

3

0

Accepted Solution

Customer Service

Is there a way to rate customer service? My bill has been inconsistent since the first month. Customer service has said they would add credits back and I've never seen them. When I enquired with customer service again they said there was nothing they could do because they had no notes on it. I feel

Question

173

0

0

Can't view bill on directv.com

I can log in to directv.com and view my programming, but it tells me I must go to att.com to view my bill. My ATT login doesn't show anything connected to/with DirecTV.  We no longer have any active services with ATT either.  I was on the phone for over an hour being bounced around with 3

Question

182

2

0

Direct tv bill

How do I pay my Direct bill separately? I do not want to pay my DIRECTV bill on my AT&T bill. My American Express card is offering me a $50 credit per month when I use the card to pay my DIRECTV bill directly to directv.com. Can anyone please help me?

Question

140

2

0

Accepted Solution

Cancel by not paying my next bill? No longer under contract.

I’m ready to save some money by cutting the cord. Since there is no proration, can I just not send in my next payment?  How many days grace will I continue to receive service before you realize I’m not paying you any more money?

Question

1.7K

8

0

Worse TV service EVER, NEVER EVER will I use AT&T/Directv again!

After 23 years with AT&T/Directv I cut the cord. I worked for AT&T once upon a time and it has definitely become a low class company since I worked for them. My AT&T/Directv bill has increased obscenely over the years and the service decreased obscenely especially on the tv side, fewer a

Question

265

3

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...