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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

805

(850)
Free Trial without Streaming Box

I want to compare DTV Streaming to YTTV, which I currently have. When trying to signup up for the free trial it's requiring me to purchase a streaming box. What gives?

Question

356

3

0

I was watching tv and all of a sudden it asked for me to sign in.

come on a Friday night and I had a beer and just watching tv at 10 pm. The program gets interrupted and I am asked to sign in. This is not right it is no way to treat a loyal customer. I will look for a different service if it happens again. Also I needed help but it is after hours so I can't call t

Question

249

2

0

updating my payment information

I was notified by email that my credit card automatic payment did not go through. I went into my account and attempted to update my payment information. 3 different cards I submitted were declined. All of them work every where else I use them and are all current. I believe something is wrong with yo

Question

415

1

0

How can I get actual help for Direct TV streaming service?

I finally cancelled DTV satellite due to constant drop outs. I subscribed to Streaming service. The online account link is faulty, I tried to get support but after 9 handoffs i quit. I want to cancel my service. Can someone tell me how without using the non functional phone service?

Question

387

1

0

MISSING FOX CHANNEL 14

I think it is time to start writing complaints to ATT Streaming Services by customers for lack of providing the Fox station we are paying for. Start with Formal written complaints to w everyones State Consumer Dept for theft of service and copy the FCC. This has been going on for 90 days with no end

Question

429

4

0

NO FOX YET?????

(Edited per community guidelines) is Fox TV, I'm w/o football, u gonna pay me back for this lack of service?

Question

154

2

0

Refund for returned stream boxes

The card on direct tv file was hacked back in august. I have given direct my new card number more than 5 times. You still keep sending my $460 to the old card. I have spoken with multiple people at my bank and they close the card completely so they won’t/can’t move the deposit over to currrent card

Question

167

1

Accepted Solution

Official Solution

Switching plans

During the off season ESPN is plenty of sports for us and it's included in the base entertainment plan. During football season, we'd also like to have SEC network. Can I easily change to the choice plan in the fall and then change back to entertainment when football season is over?

Question

201

1

0

Accepted Solution

Using in puerto rico

I tried to use my firestick with Direct TV Stream and it said I was out of the area and was unauthorized. Is this possible to use in Puerto Rico?

Question

796

1

0

roku broken and can’t log out

I can’t open my Roku stick and unable to open or uninstall any of the installed apps. Does this limit the number of units available because it was downloaded but not accessible?

Question

115

1

0

NEED HELP?

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