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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

805

(850)
updating my payment information

I was notified by email that my credit card automatic payment did not go through. I went into my account and attempted to update my payment information. 3 different cards I submitted were declined. All of them work every where else I use them and are all current. I believe something is wrong with yo

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406

1

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How can I get actual help for Direct TV streaming service?

I finally cancelled DTV satellite due to constant drop outs. I subscribed to Streaming service. The online account link is faulty, I tried to get support but after 9 handoffs i quit. I want to cancel my service. Can someone tell me how without using the non functional phone service?

Question

381

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MISSING FOX CHANNEL 14

I think it is time to start writing complaints to ATT Streaming Services by customers for lack of providing the Fox station we are paying for. Start with Formal written complaints to w everyones State Consumer Dept for theft of service and copy the FCC. This has been going on for 90 days with no end

Question

426

4

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NO FOX YET?????

(Edited per community guidelines) is Fox TV, I'm w/o football, u gonna pay me back for this lack of service?

Question

152

2

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Refund for returned stream boxes

The card on direct tv file was hacked back in august. I have given direct my new card number more than 5 times. You still keep sending my $460 to the old card. I have spoken with multiple people at my bank and they close the card completely so they won’t/can’t move the deposit over to currrent card

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167

1

Accepted Solution

Official Solution

Switching plans

During the off season ESPN is plenty of sports for us and it's included in the base entertainment plan. During football season, we'd also like to have SEC network. Can I easily change to the choice plan in the fall and then change back to entertainment when football season is over?

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196

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Accepted Solution

Using in puerto rico

I tried to use my firestick with Direct TV Stream and it said I was out of the area and was unauthorized. Is this possible to use in Puerto Rico?

Question

789

1

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roku broken and can’t log out

I can’t open my Roku stick and unable to open or uninstall any of the installed apps. Does this limit the number of units available because it was downloaded but not accessible?

Question

111

1

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Refunded on to a debit card but IDK the amount.

I got my refund on to an ATT debit card but IDK what the amount is for. I can't the stupid Northland site to work and calling anyone is freaking impossible to talk to a human and automated is asking for options I don't need.. GIVE ME A HUMAN tell me what my card balance is.

Question

231

2

0

DirecTv stream removing channels

I pay over $135 a month for direc tv stream including the additional add on for Spanish channels which include telemundo. I called and they claimed this channel has been removed in my lineup since July which is false. Looks like it’s been removed recently probably in part to the World Cup happening.

Question

588

4

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NEED HELP?

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