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DIRECTV STREAM Account

DIRECTV STREAM Account

Learn how to manage your DIRECTV STREAM account.

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Billing

Why is a $92.00 charge to my bank account when I canceled back in June of this year. And where can I go to remove my personal bank info?

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Stream Box Issues

Just received my Living Room replacement box to replace defective box with same exact issues happening again. Have a 2 year old high end 65" Samsung 4K TV. I have been trying to make a change in Settings on my DirecTV Stream box under Display Settings that show a toggle for Off/ON HDR. It defaults t

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181

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device issue

I have had two extended chats with agents online so that they could correct my account that shows 3 devices even though I only have 2. Both times the agents said it would be fixed and it still is not. Transcript of latest conversation is copied below. Ruby (13:25:55 EST) : I can see that you

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143

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Ordering DirectTV stream

Hello, I have been trying to order direct tv stream for a couple of days now. I am able to add package and equipment to my cart, credit check is complete and then once I apply my payment (I’ve tried three different CC’s) they all say “Oops an error has occurred please try again later.” I spoke to

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163

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Shipping Back Warranty Box

Where do I ship back my Directv Stream box that is under warranty? Customer rep on the phone was not very clear with this info plus she did not email me a Return Shipping label. She did email tracking number of replacement box but no other info.

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Closed

You know jack..

Got a reply from customer serv.

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Changing pkg with att directtv stream when yours expires

My initial package was getting ready to expire. Mom didn't want to keep the high priced pkg she had and was told she could downgrade to a new pkg. She chose the entertainment pkg which offered 3 months of premium channels free for 3 months. On my way to hosp...the stress they have put on her over th

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182

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Accepted Solution

Official Solution

DirectTV account login issues///Trying to purchase a Stream package

So...after much thought and consideration I finally decided that I wanted to purchase Direct TV Stream. I thought this would be as easy as logging in and creating account and then purchasing the Choice package. That was about two hours ago. It all started when a screen asked me to log in and pro

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452

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Removing Device Access?

I added directv stream to an hotel computer, and I want to remove access to that TV. I look it up and found this https://www.directv.com/support/stream/article/KM1455233/. Unfortunately, there is no manage my devices in the account overview area.  This is so frustrating.  Please get it to

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1.3K

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Dallas/Fort Worth - Mavericks Fan promotional discount.

Signed up for the promotion Mavs Fan for the DFW area. I was charged full price and after the 14 days they said I would get a $50 credit. However I have yet to receive the credit. Nov. 20, 2021   Monthly charges   $92.00 As of Dec 16th - I have not received my first promot

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NEED HELP?

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