New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
1.4K
All
Question
Worse TV service EVER, NEVER EVER will I use AT&T/Directv again!
After 23 years with AT&T/Directv I cut the cord. I worked for AT&T once upon a time and it has definitely become a low class company since I worked for them. My AT&T/Directv bill has increased obscenely over the years and the service decreased obscenely especially on the tv side, fewer and fewer cha
Question
450
4
0
Accepted Solution
Account Hacked
My DTV account was hacked overnight. The account disconnected my satellite service, saying I owe $800. That is false; I pay faithfully every month. I want to speak to a supervisor that can correct this problem ASAP. I’ve been a DTV customer for nearly 20 years and have never experienced an issue lik
Question
907
2
0
Disconnecting Service
Direct TV has been overcharging customers for years and I finally had enough. It is crazy to have to wait for the unsolicited phone call that offers you a deal to reduce your bill if you agree to stay with them. So I called to disconnect my service today. And I get another slap in the face. I am pai
Question
258
2
0
Loyalty customer service
I had suspended my service due to financial reasons to avoid early cancellation fees but when we went in to At&T to get cell service because it was cheaper using AARP discount they recommended Directv streaming because it was substantially cheaper we signed up for it. When I called to cancel the sat
Question
304
8
0
Accepted Solution
Financial Assistance
Do you offer the Federal Affordable Connectivity Program?
Question
529
2
0
Master card debit card
I received a debit card but when i try to use the card the register asks for 4 digit code. I don’t remember having or creating a code. I tried calling the number in the back of the card but it’s a machine and can’t reach anyone.
Question
248
2
0

