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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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Suspend Service for 5 months

I recently arrived in Rwanda for a 5 month stay, but neglected to suspend or cancel my DirecTV service before I departed. I also changed the SIM card on my phone, so I no longer have AT&T service. DirecTV says that in order to suspend my service, I need to call a US 800 number, which will require a

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Accepted Solution

DirecTv

How do you cancel DirecTV?

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177

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motorhome

was going to get service in my motorhome in Texas, but the service tech never showed... so I went another route, dish, pay by the month. Now I am getting billed for a service I never got. Called customer service, and after what seemed like an hour on the phone, the rep didn't know how to fix it, as

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126

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Problem with logging in to my DirecTV account via a web browser

I've been a longtime DTV subscriber. Over 20 years. The only reason I subscribed for so long was because of NFL Sunday Ticket. Around Sept of 2022, DTV changed something in the backend. I was able to log in to my DTV account via a web browser before this. Now I cannot. I see this message: I tried to

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2.2K

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Closed

How to private message or chat?

I started a topic yesterday and a DTV community specialist requested I send her a private message. How do I do this? Also, the “chat” feature on this community support forum doesn’t work - there is no active link. Bottom line - how do we contact DTV for technical support?

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692

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My bill

How do I pay my Direct TV bill on line ?

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490

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DirecTV Promotions

Hello - I would like to take this opportunity to provide a commendation for two (2) persons out of the Montana Loyalty group: Doreen & Betsy Loyalty group) whom I had the pleasure of working with! In short, I had two (2) discount promotions that were somehow removed from a recent billing notificatio

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140

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Regional Sport Network Fees

What do the "tiers" represent in the Regional Sports Network Fees? Are they related to zip code?

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153

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NFL Sunday Ticket Refund

I was charged one month prior for NFL Sunday Ticket $65.99 so I cancelled it before it started. I was told to pay it and that I would get a credit on next month's bill. It has been four months and still no credit. I have called 7 separate times and all of them said the credit will be on next month's

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279

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Unable to view my DirecTV bill online

I logged into the account and clicked on the relevant links and got bounced between AT&T and DirecTV site. I've talked to different tech support reps for a few hours, and got nowhere. Is there anything that I can do/provide to troubleshoot my problem further.

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