Satellite Equipment

have new OLED & QLED from samsung; "upgraded" to wireless 4k gemeni boxes. several service calls by direct tv techs for new tower, gemeni boxes but same issues occur; after 1 day or a few hours of tech showing, mainly the functions on the remote won't work. the guide, dvr, apps button are not respon

I have a Genie, DVRs and one that does not record. They have worked fine up until a couple of days ago. The other 3 see each other, but the Genie does not see them. I cannot access shows recorded on the other 2 units. Help!

Every morning I have to reconnect my Gemini to WiFi. This is a real problem in our house. My 76 y/o husband is technically challenged. Having to do a restart EVERY morning is not good. I contacted DirecTV support. A new Gemini Air was sent to me. I hooked it up but still have issues (I have a backgr

have searched the forum and can't locate this question. I have 2 Genie remotes/RF. DTV is Genie 54-500. the tech that did the install successfully programmed for my TV and audio receiver. the 2nd remote is successfully programmed for the same TV, but remote programming won't lock down for audio rece

Do I need to update this ? Genie Gen 2, Model HR44-500 Thank you. Please help me weigh the pros and cons. Thank you.

I connected my Bluetooth speakers to Gemini but it won’t turn the volume down. However the speakers work fine when connected to my phone.

For the past week there have been unauthorized external recordings of various programs made onto our DIRECTV DVR. We do not access DIRECTV via an app or any other means. We only watch DIRECTV on the TVs in our home. There are serial numbers listed on the recording and I have shared those with DIRECT

I just called about having new Satellite service installed. I requested the HR54 DVR and a wireless Gemini client. I was told that I could only get the wireless Mini Genie and not the Gemini. Is that right? I looked at the specs and it says the wireless Gemini is compatible with the HR54. Am I missi

I am told that there are no current options for a DVR for my pending service in Ecuador. Is this correct? What are the alternatives?

I have the HS17-100. I DO NOT have a GEMINI Device yet. Never heard of it until I was doing DIRECTV research today. Can my DVR record programs that I stream through an app on the Gemini ?