Satellite Equipment

I just called about having new Satellite service installed. I requested the HR54 DVR and a wireless Gemini client. I was told that I could only get the wireless Mini Genie and not the Gemini. Is that right? I looked at the specs and it says the wireless Gemini is compatible with the HR54. Am I missi

I am told that there are no current options for a DVR for my pending service in Ecuador. Is this correct? What are the alternatives?

I have the HS17-100. I DO NOT have a GEMINI Device yet. Never heard of it until I was doing DIRECTV research today. Can my DVR record programs that I stream through an app on the Gemini ?

We were told our Tivo is no longer supported and supplied with a DirecTV DVR. I cannot find a way to auto-record programs based on a category or keyword. For example, if I want to record Sports: Soccer so that all soccer matches are auto-recorded, is that possible? I'm in shock at the lack of functi

Here's my system: REMOTE: RC 73B (Genie) RECEIVER: HR54-500 AUDIO: VSX-47TX (Pioneer) TV: UN60FH6003FXZA (Samsung) My original RC73 worked fine. I could turn the TV and and off by toggling the "ON" button of the remote (and not affect the receiver). Now, with the RC73B, I can turn the TV on with "ON

Why do they bury the Score Guide app so far into the Settings. You have to go to My Teams/Edit, click on My Teams and scroll down to the Score Guide Application.

HD DVR, Model HR23-700 lately been having issues that service cuts out briefly and stops the DVR from recording. this evening it happened 8 times when i tried to record a program while watching 1 other show and while watching the show I am recording. even when I stopped recording, service cut out. d

My directv android app on my Galaxy S21 cannot connect with my receiver. I can see it fine throught my laptop. What can I do? I've uninstalled and reinstalled the app twice.

When I record some of my shows, they keep getting interrupted and I can't watch them. What could be the problem. The weather is good so that isn't the issue.

Have a new gemini box connected to theater system. I claims to support android tv. So why can't I use Google Home to control it via my phone. When I try to connect DirecTV using "works with google' DirecTV doesn't even show in the list. How do I fix this so I can use my phone as the remote via googl