Satellite Equipment

How do I uninstall the he Gemini without losing DVR recordings? We had to restart it 20+ times due to multiple errors.

DirecTV RC73 remote to TCL 65Q550G

How do I uninstall Gemini without losing the DVR recordings? We have had the Gemini 3 weeks and had to restart 20+ times due to multiple errors. I already have Roku, so it's not worth it.

We had issues with both of our DVRs a few months ago, and DirecTV sent us two 13 year old rebuilt DVRs to replace them with. Since they have been installed, I have been getting "(DVR Name) has been disconnected from your home network. The playlist is no longer available" messages on our non-DVR rece

How do I get a label to return equipment back to Direct TV

While traveling recently our home Genie only recorded two weekly episodes of shows in the Series Manager and then stopped. So we lost end of season episodes. Isn't the Series Manager supposed to keep recording all the New episodes? Is there a toggle/setting somewhere to make sure it does? Cannot fin

the dvr is connected to a denon receiver avr-x3700h a samsung tv is being used and the e arc is on

I have a dual-band (2.4G and 5G) wireless router with 2 networks setup - one for the family devices and one for guests. The family WiFi passkey starts with a lower-case letter, which the HR44-700 claims is an "invalid character", and it makes no difference which letter I select on the DVR setup. How

We’ve had directv for years and in December we got the Gemini box. It was installed by a pro- not by me!! or Directv. The audio gets garbled- maybe 10 seconds- for almost every show. And today a new thing started— it has rebooted 3 times today- the picture goes black and takes about 20 seconds to co

I have had tech's out at least 4 times to do this upgrade. My dish is at the peak of my house. They look at it and say they can't go up there and leave. Something to do with can't get off the ladder policy. I'm 78 years old and can't replace it. Directv put it where it is 20 some years ago. Guess i