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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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(851)

Accepted Solution

Broadcast Networks and New Location

I had DirecTV/Stream in California, and I enjoyed my channels. When I moved to AZ, I no longer have those channels. I travel back and forth from AZ to CA and would like to know what is going on at my other address. News in the Sacramento area and Hwy-80 travel are important to me. I followed the ins

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Discovery+

We cancelled Discovery + separately and then added it to our Directv stream account but now can't log into the Discovery + app. That is what we were told we could do when I asked a couple of months ago. It isn't a huge savings but $2 per month or $24 a year can get us some additional items.... any t

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205

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cancelling subscription

anyone know a way to cancel subscription for direct stream ? they really make it hard to do this , has me worried

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216

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Credit Card transaction won't go through

I'm trying to update my card to a new card and my DirecTV stream account will not take any of my new credit cards. I get an error when I try to process / add new card. Since this problem - my account ran out of my old card billing and I now cannot get DirecTV stream at all. I have called numerous ti

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1.6K

8

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How to delete in Sync shows

How does someone delete shows that were migrated or show "in Sync" when service was initiated from ATT Uverse? There is no option found for delete? I have yet to find the delete/trash bin at the end of episodes. I hope they aren't there forever! LOL.

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247

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Audio Issues and Interruptions of service

Direct TV stream with Firestick, the audio keeps cutting out frequently, especially when using the DVR. Also, I we get many interruptions stating the network is heavily congested try again later. Very frustrating. I have tried all the fixes that the websites suggested. All my other devices work fine

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CBS Dispute

Are we getting a discount due to losing many CBS channels? This is absolutely RIDICULOUS. My plan clearly states that those channels are included, therefore, I AM PAYING FOR THEM. GIVE US A DISCOUNT AT THE VERY LEAST!!!! Yet another reason I HATE AT&T AND DIRECTV! Get it together!

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streaming limit

I am assuming when you can stream 3 devices that means concurrently. Rather I could use my phone and two TV's. Or IPad, phone and TV, correct. I get limited out as soon as a use a new device.

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Getting Credit card accepted to start DirectTV Streaming

Friends, I can't for the life of me get DirectTV, whether online or on the phone, to accept my credit cards. There are no card stops or fraud issues, and my credit card companies confirm that they've accepted the test charges that ATT made. However, every time online I get an error message, and when

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1.1K

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Cannot Update Credit Card Info

I am trying to update my credit card information to facilitate payment. I am caught in a login loop where I cannot access the payment screen. I need a live agent to fix this problem ASAP.

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