Streaming Account

We are trying to use our direct tv while out of town. When we put our log in information in the screen says hang on connecting and then it disconnects or never connects

I like my NBA package cancel to my account before my next billing cycle. Starred because I want to keep my payment down of my package, I have $89.99 plus tax please help me and I like to thank you for all help, and I am A very happy customer

How do I upgrade to unlimited Cloud DVR from the 20 hour package I have?

After I changed my user ID and my phone number, I received a charge on my credit card from Direct TV Stream for $20.00. What was this charge for?

So I am a new customer to DirecTV Stream - signed up on 1-15-22. I signed up paying the extra $10/month for unlimited Cloud DVR. Now they are including it with all packages - for BRAND NEW customers who sign up ONLINE ONLY. I called to see if they would change my account to include the Unlimited Clo

I requested that as an existing customer I wanted unlimited cloud dvr service added to my package at no charge since new subscribers were getting the deal. The rep I chatted with said she requested the "back office" to make the request but it is not showing up on my account online yet. Can someone h

We have unlimited Cloud DVR storage but when we go to My Library it says we have zero (0) hours. Even basic subscribers have 20! No one at Directv seems to know how to fix it. It happens on both of our streaming sticks, one Roku and one Amazon Fire. It must be in our account somewhere. Any help?

Cannot get rootsports

Hello, Today I tried to cancel my subscription. I selected the "manage my subscription" page, then clicked on the "cancel my subscription" button. After that, I'm directed to a page where I can choose between two buttons: Continue to Cancel or Keep Subscription. Unfortunately the Continue to Cancel

I've followed the step by step directions to cancel my DirecTV Stream service, from multiple web browsers and from multiple computers, and it keeps conveniently getting stuck with the loading animation saying "Hang tight...". It sits there for like an hour and then times out. EVERY TIME. So then I f