
Streaming Account
Learn how to manage your Streaming account.
805
All
Question
Att login loop-Directv Stream
I cannot login to the stream app on my TCL Roku tv. It’s a newly activated TV so a fresh install of the app. I login, the stream logo shows for 3 seconds then back to the login screen. Tech support has been unable to help. Any work around? I would like to enjoy myself new TV. I signed up through ATT
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187
2
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It appears scammers have access to directv stream customer's phone numbers and maybe more.
I signed up for directv stream at the start of November. After about a week or so I had some issues and decided to cancel during the 14 day "buyer's remorse period" (DTV's term). That night I received a phone message from ATT Directv that I qualified for a 50% discount and number to call. Two days l
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177
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Direct stream app
I got a new phone and I put the app on it but I don't remember my sign in information. How can I get that information?
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102
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Additional profile?
how do we set up a 2nd profile (so for example: my husbands shoes under his profile and mine under my profile - this way if we both record a show, it only shows as watched if I watch it under my profile)
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145
2
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Need help with my TV Billing
Why did my bill go up $60 when AT&T TV went to Direct TV stream?
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196
3
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$25 Go Big discount credit vs $25 Mobility credit
I was an original subscriber to DirectvNow when it launched. I received the Go Big discount on my plan and was promised the lowest rate possible for life. At the time this discount was not tied to my cellphone service. This was November 2016. However in 2018 my discount was changed to a mobility cre
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149
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Cannot Cancel DirecTV Stream Due to "Error"
I cannot cancel my subscription. When I try online I continuously get an error message that the request cannot be processed at this time. My on-file payment method recently expired. I tried to update the payment with a new card (never provided to DirecTV prior to now), but that failed as well. Now I
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116
2
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Update
I have app on my fire stick. For the last 2 months after I pay for my month it wants me to update. I go to the open button and push it and it spins. Does not update and will not open. HELP!!! I need customer service phone number. Where do I find that or how do I fix this? I restarted my fire stick a
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164
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