Watching & Streaming

I see many customers in the forums complaining about this network congestion issue, it is 100% an app issue as other streaming services are working without issue. After checking for updates, resetting all systems the problem persists. I really have enjoyed using DirecTV but it is basically unusable

I've read quite a few questions and answers about this topic, but none of it seems to work. I have an iPhone 15Pro and Directv Streaming. When sitting at home, I can watch anything I want on my phone, including my local channels (CBS, NBC, FOX, etc). When I travel to Fayetteville, AR, all I can watc

Up until today, I’ve always been able to press the down button on the Roku remote to get to the guide. The down arrow no longer does anything. Sometimes hitting the back button will work, but usually just once before it starts asking if you want to exit the app. I’ve deleted the app and re-added, ch

It would be great to be able to clear the "continue watching" list on the home page.

I have our streaming account cloud DVR set up to record our local evening news broadcast. As expected, if the broadcast is preempted by another program, usually a network sports event, that time slot is not recorded. However, most likely due to errors in the data used by the DirecTV system to access

There is seemingly no possible way of changing the email address once signed into Netflix on DirecTV Stream... I am able to sign out of the Netflix app but it will not allow me to change the email address. Am I missing something? Is there some way of factory resetting the app? When at the password e

WWAX is a new local channel not offered by Directv stream in Connecticut. Please add this channel so that we can watch our beloved Huskies!

As of this week when I go into the app it says to use the up arrow to go to the guide but when I do that it just takes me to the last channel

How do I find an old version of Direct TV app that works with IOS 12 on my IPAD, the lastest IOS the Ipad will support? It worked yesterday, but today it says I need to download a new version of Direct TV App. But when I try, it says it will only work with IOS 14 or higher. I try to download IOS 14,

We have a streaming/Genie, so nobody suggest 'disconnect the internet'. Don't say 'turn off screen saver' in settings, it doesn't affect this feature. If you're watching a show and pause it, in 30 seconds (actually, for Christmas, it seems to be down to 10 seconds now), it goes to a screen saver / a