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U-verse TV

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Equipment return

I canceled my TV service, sent back 5 items. Took them to FedEx , ATT is charging my account for one item they say is unreturned. I have all the tracking numbers and serial number. I went back to FedEx just to make sure all the items were sent. I have call 6 times customer service, and I went to the

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Switch wireless receiver to use gateway instead of WAP

Hello, I recently had troubles with a wireless receiver and so AT&T sent me a new one (an ISB7005) along with a new gateway modem. Before setting up the new modem, I tried the new wireless receiver to ensure it worked and as such, just used the existing WAP. I saw that the new gateway is capable of

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Accepted Solution

Official Solution

SET UP

New insignia fire tv - scanning for Cable channels yields no channels found

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247

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Question on Returned Equipment

Canceled Uverse and returned the four receivers, remotes, etc to AT&T via UPS a week ago. Received email from AT&T the next day showing three receivers were received. Want to check to see if four were received.........have a receipt showing four receivers with serial numbers were given to UPS for re

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Receiver error "This set top box does not match the account settings"

Was setting up a receiver, seemed to be going fine, then it required an update, so I clicked yes on the update, it circled for an hour, no changes, so I did a reset on the box, now it's locked up.

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227

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Stupid “follow up”

I know I’m just venting, but why does AT&T send these stupid follow up questions? Has anyone ever actually had their service fixed, after talking to a CSR for at least a half-hour, and before a technician has arrived? (Because, of course, no, my service was not fixed!) “Hi, its AT&T! We did some wor

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Adding channel

How do you add MLB channel to my tv package

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214

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DVR Erasing My Recorded Programs

I live in Ohio and this has started happening to me on recordings that were on there for a while and ones I recently recorded. This is not a space issue I have not exceeded the capacity either before or especially now that most of them have been erased. Other older threads say this has been a known

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Closed

Erased recordings

All of my recordings, except one, have been erased. I didn't have a lot of them, so it can't be a space issue. Can I get them back?

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Replacing receiver

Last Monday, our receiver stopped working, spent over an hour with tech support, they then decided to send a new receiver which I received on Thursday. Hooked it up and it still didn't work, spent another 1.5 hours on the phone with tech and they couldn't fix it. Now a tech is going to come to our h

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