L

New Member

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4 Messages

Tue, Sep 20, 2022 11:23 PM

Billing

When I first got AT&T TV stream my bill was $89 and DIRECTV took over from there,  last month my bill was $165 this month it’s $175 why are cable companies allowed to have this type of behavior? I’m ready to switch back to Cablevision!

detuch254

ACE - New Member

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2.1K Messages

7 d مضت

AT&T TV STREAM?!? Do you mean DIRECTV STREAM? And, the bill shouldn’t just rapidly increase unless someone upgraded your package without your consent or a bunch of premiums were subscribed to..

litzdog911

ACE - Sage

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43.3K Messages

7 d مضت

Compare your prior bill with your new bill. What changed?

New Member

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4 Messages

7 d مضت

First time I signed up it was AT&T TV stream then DIRECTV took over. And nothing has changed on my bill.

litzdog911

ACE - Sage

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43.3K Messages

7 d مضت

Obviously something changed on your itemized billing statement if the price jumped by $86. 

New Member

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4 Messages

7 d مضت

No my bill jumped $10 from last month. 
my comment was about the $89 introductory offer you know they always give you that good price in the beginning for one year that was the $89 statement . then my bill is consistently Changing and still is. I’m calling them tomorrow to find out what the difference is . thanks for the input .

Juniper

ACE - Expert

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16.5K Messages

6 d مضت

Just for clarification: The service was never called AT&T TV STREAM. First it was DIRECTV NOW and then AT&T TV NOW and finally DIRECTV STREAM.

Yes naming of the service has been horrible, especially with overlapping with DirecTV (satellite) which has caused so much confusion.


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