New Member
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4 Messages
Can't keep my DirecTV to hold the wifi connection
My WIFI disconnects in just minutes after I have successfully set up the WIFI on my TV.
New Member
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4 Messages
My WIFI disconnects in just minutes after I have successfully set up the WIFI on my TV.
Accepted Solution
Official Solution
detuch254
ACE - New Member
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5.2K Messages
3 years ago
Do you have a streaming device or is DIRECTV STREAM used via the Samsung TV’s apps? WiFi disconnection is usually due to a poor signal connection caused by the TV being too far away from the router. Possible solutions are using Ethernet, getting a signal extender (access point), or having your router moved closer to the equipment.
DIRECTV SATELLITE support: 1(800)531-5000
DIRECTV STREAM support: 1(888)429-4023
DIRECTV for BUSINESS support: 1(800)388-2505
DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994
For common errors, hit that RED reset button!
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Accepted Solution
smadalg
New Member
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4 Messages
3 years ago
Thanks that worked, but I also contacted my CenturyLink internet provider and they did some behind the curtain magic programming and the WIFI setup now stays in my TV.
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smadalg
New Member
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4 Messages
3 years ago
My Smart TV is a Sony Model XBR-75X81CH
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smadalg
New Member
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4 Messages
3 years ago
My WIFI is with CenturyLink through a T-Mobile 4G LTE CellSpot booster.
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