If you are experiencing freezing with your DIRECTV device, perform a factory reset by holding the reset button on your device for 20 seconds. This may require multiple resets. For steps on how to pair your remote after factory reset, click here.
Were we suckers?
About a month ago, we received an unsolicited visit from a DISH rep, informing us that ATT sold Direct and all Direct customers would have to find alternative provider (DISH). We had Direct for many years and 2021 moved states and dropped Direct. Now we are settled in our new home and signed up with Direct,starting a new 2 year contract in Nov 2022. So we signed up with DISH the day of the visit, day of install cancelled Direct($299). Were we played for suckers? We could have stayed with Direct?Has this happened to anyone else? I feel this was blatant deception on the part of DISH?