3 Messages
24 year client
Been with Direct TV for 24 years and in 12/16/2024 my $30.00 "discount" expires. I called and the best they will do is give me a $25 discount. So really being a customer for this long they are only RAISING my rate $5...!! How lucky for me. Why don't you take care of the long time clients? I should just cancel and start over with a different name?
(Edited per community guidelines)
litzdog911
ACE - Sage
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46.2K Messages
23 days ago
I'm surprised you got any additional discount. DirecTV, like other TV providers, is losing money. Sweet deals are rare now. And to be considered a "new customer" for discounts you have to wait 2 years.
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DIRECTVhelp
Community Support
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254.5K Messages
23 days ago
Hi @mbcidaho. we appreciate all of our customers, new and existing. Promotions and availability may vary, and prices are subject to change. If you haven't yet, we'd highly recommend joining our PERKS program for more loyalty benefits. Check it out at directv.com/perks Thank you for your 24 years with DIRECTV.
Christian, DIRECTV Community Specialist
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